Research Manager

Who We Are

We are Bovitz Inc., a market research and strategy firm that puts people at the center of design, innovation, and growth. We believe in the value that companies of all shapes and sizes can bring to people’s lives, and it matters to us that they actually do it. As a company, our mission is to give real people a voice so powerful that their stories change the course of business decisions. So, we go out and talk to real people about what they need and want and then show companies what to do with that. Simply put, we’re in the business of improving people’s lives.

Bovitz was founded as a custom research agency in 2003, grounded in academic rigor & deep client-side experience.  We now have a multi-disciplinary team of 35 full-time employees, including leaders in Market Research, Anthropology, Brand Strategy, Cognitive Science, Business Consulting, and Design. Please visit www.bovitzinc.com to learn more about our team, the type of work we do, our culture, and our clients.

The Role

The Research Manager plays a pivotal role in designing, executing, and delivering high-quality custom research projects. You will lead day-to-day project operations, serve as the primary client contact, and help develop the skills of junior team members. You should be detail-oriented, analytically-minded, and passionate about delivering insights that drive strategic decisions.

Things You’ll Do

• Serve as the primary point of contact for clients, maintaining strong, trusted relationships.
• Mentor junior researchers, providing guidance on project execution and professional development.
• Lead questionnaire development, ensuring clarity, logic, and alignment with project objectives.
• Oversee all phases of data collection, including vendor management, programming checks, field monitoring, and troubleshooting.
• Develop data tabulation plans and frameworks to guide data processing and ensure alignment with research objectives.
• Review and validating survey programming, data tabulations, and visualized reports for accuracy.
• Execute qualitative research tasks such as writing screeners and discussion guides, overseeing participant recruitment, and potentially travelling for in-person interviews.
• Collaborate with external partners and vendors to ensure high-quality and on-time deliverables.
• Act as a liaison between the research team and the internal leads of other departments (ex. programming, data processing, design & visualization). Monitor project costs and manage timelines, flagging risks and managing expectations proactively.
• Collaborate with team members to translate data into actionable insights, well-written reports, and visually compelling presentations.
• Partner with senior leadership to continuously improve research processes and client service delivery.

Education and Experience Requirements

• Bachelor’s degree in Psychology, Business, Social Sciences or related field preferred
• 4–6 years of experience in custom market research (quantitative, qualitative, or both)
• 2+ years of experience being the lead contact for client stakeholders
• Proven ability to manage multiple complex projects simultaneously
• Strong analytical skills and comfort working with data to find meaning and insight
• Experience with research tools and platforms (e.g., SPSS, Qualtrics, Decipher, DisplayR, Recollective, E-Tabs )
• Ability to work independently and collaboratively in a fast-paced, growing environment
• Proficient with MS Office suite (Word, PowerPoint, Excel)
• Excellent verbal, written, and interpersonal communication skills
• Exceptional attention to detail with strong organizational and time management skills

Physical Requirements

This position is primarily performed in a remote office environment. The employee is regularly required to sit for extended periods of time; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and communicate effectively via phone, video conferencing, and written communication. The employee may occasionally need to stand, walk, and lift or move items up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer:

Bovitz recognizes that employees are our most important asset. The competitive compensation package and broad range of benefits extended to our employees directly reflects the value placed on their importance to our success.  Some of our benefits include:

• Remote work environment and a corporate hub for collaborating and company fun
• Medical, Dental and Vision plans (100% employee medical premium paid by the company)
• 401(k) matching
• Employee stipend to use towards health & wellness, home office, professional development and so much more
• Paid vacation (two weeks annually)
• A generous holiday schedule, including three summer days and the week between Christmas and New Year’s Day

Bovitz, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.