At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
The Research Associate is part of Forrester’s Future of Work team. The Research Associate will work with a team of analysts whose research and advisory will equip business leaders with the tools and resources to evolve their strategy.
This team will carry out primary research, perform technology and business analysis, write actionable reports, and advise clients to help advance the initiatives and success of leaders and the business professionals they support. Clients work with Forrester to inform and accelerate their strategic decisions, understand software market trends, and compare their strategy with industry best practices.
The Research Associate will play a key role supporting the team’s analysts to produce high-quality reports, presentations, and client advisory materials. This individual will report to a research operations manager and will support four analysts.
Job Description:
- Manage research projects by working with assigned analysts, formulating a project plan, establishing a check-in process, coordinating research, and managing schedule.
- Assist analysts with primary and secondary research for published reports, including qualitative interviews, online surveys, quantitative analysis, and internal and third-party data.
- Support analyst presentations with well-formatted charts, appropriate callouts, meaningful titles, and a slide sequence that tells a story.
- Maintain the report production schedule, from inception through publication.
- Learn to conduct and be responsible for quantitative work with Forrester’s datasets.
- Assist in collecting and analyzing team performance metrics through data dashboards.
- Coordinate the use of social media platforms (e.g., blogs, Twitter, and online community) in the research and publishing process.
- Provide exceptional client engagement support for analysts during client guidance sessions, helping to prepare for sessions and capturing notes and action items.
Job Requirements:
- A BA/BS degree with a strong academic record. All undergraduate majors are welcome to apply; any quantitative or statistics interest is a major plus.
- One to two years of varied undergraduate or postgraduate work experience.
- A working knowledge of word processing and spreadsheet software.
- The ability to write precisely, logically, and professionally.
- Attention to detail and the ability to build reusable resources such as survey questions and formatted data outputs.
- The ability and willingness to actively engage intellectually with colleagues, including more senior colleagues such as analysts.
- Enthusiasm to learn about technology and its impact on business and society.
- The ability to multitask and work independently with a team under tight deadlines.
- Excellent project management and organizational skills.
- Interest in software development and supporting developers.
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We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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FLSA Status:
Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
Benefits at a Glance
Benefits at a Glance - Cambridge
What We Do
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; over 52 million real-time feedback votes; and the shared wisdom of our clients
