Jobs at Forrester

Manage administration of global sales quotas and sales compensation systems (Xactly/Incent). Maintain quota files, territory management, Salesforce reporting, inboxes, and perform monthly/quarterly bookings, performance analysis, ad hoc reporting, and stakeholder liaison for compensation and operations.

Manage and grow enterprise accounts by building executive relationships, uncovering business initiatives, developing account penetration strategies, meeting quota, forecasting, and collaborating with analysts to deliver prescriptive solutions that increase contract value and retention.

Drive enterprise sales within existing Fortune-class accounts by prospecting, engaging C-level technology leaders, meeting quota, producing forecasts, and collaborating with research teams. Use consultative selling, cold outreach, and data-driven strategies to develop new business and demonstrate Forrester product value.

Manage general ledger and month/quarter-end close processes per US GAAP; prepare financial statements, management reports, SEC filings and audit support; ensure SOX compliance; oversee AP/expenses, equity accounting, process improvements, and hire/train/supervise accounting staff.

Manage contract administration and order approvals within Salesforce, ensure contract compliance with internal policies, support sales negotiation and e-signature processes, report on contract metrics, and drive process improvements and ad hoc audits.

Drive growth and retention for Fortune-class accounts by building executive relationships, uncovering initiatives, developing penetration strategies, meeting quota, producing forecasts, and coordinating with analysts to deliver tailored solutions that increase contract value.

Lead a team of 7–8 sales professionals to meet monthly and quarterly bookings; coach, hire, and develop reps; manage large enterprise B2B accounts across verticals; analyze pipeline and forecasts; use Salesforce and sales methodology; present to clients; manage regional P&L and travel for coaching and client engagement.

Lead go-to-market strategy for Forrester's technology audience: conduct market and buyer research, define opportunities, develop positioning and messaging, run launches, create buyer personas and journeys, enable sales and customer success with content and case studies, and collaborate cross-functionally to drive adoption, retention, upsell, and demand.

Identify and prospect buyers in named accounts, generate qualified meetings, source opportunities, run persona-based prospecting across channels, manage inbound leads, maintain CRM records, collaborate with marketing and account teams, and support sales events to grow Forrester footprint.

Conduct market research and deliver actionable advisory on managed detection and response, managed security services, cybersecurity and zero trust. Produce written reports, presentations, tools, and briefings; consult clients globally; present at events; build industry presence and advise vendors on strategy and messaging.

Design, build, and support Salesforce solutions and integrations across the full software lifecycle. Triage issues, implement features, maintain configurations and code quality, collaborate with product and support teams, and promote best practices and deployment processes.

Support and enhance Forrester's Salesforce platform and integrations: triage, design, build, and maintain features; collaborate across agile teams; share knowledge; improve development processes and deployment quality.

Serve as a strategic advisor to enterprise CX and digital leaders, build and maintain executive relationships, drive client value and retention, support account growth and sales, collaborate with research and consulting teams, and contribute to research ideation and content planning to help clients operationalize customer-centric strategies.

Lead research and advisory work on data foundations for analytics and ML: produce 8–12 research assets annually, drive vendor evaluations (Forrester Wave), consult clients on data/AI strategy, present at events, support business development, and foster cross-team collaboration. Focus areas include data quality, governance, context-ready data, large-scale data management, and measuring business outcomes from analytics and ML.

Sell Forrester research and services to senior leaders within the Department of War, drive new business, manage complex federal sales cycles, build defense stakeholder relationships, hit quota, produce forecasts, and collaborate with research teams to align solutions to mission priorities.

Drive net-new ticket sales and event attendance for Forrester global events (EMEA/APAC). Prospect senior contacts, coordinate with account teams, manage event support and CRM tracking, promote events via digital and social channels, handle registrations and technical issues, and support onsite event execution and reporting.

Partner with analysts, account teams, and clients to define, scope, and manage advisory engagements from discovery through delivery. Drive revenue goals, ensure on-time, high-quality delivery, capture client insights and growth opportunities, and apply standardized processes and tools to improve consistency and client value.

Manage engagement and value delivery for Forrester's largest clients. Develop and execute client engagement and onboarding plans, monitor account health, align with client executives, coordinate delivery with internal teams, drive renewals and enrichment, navigate stakeholder complexity, and promote AI tool adoption to maximize client outcomes and retention.

Conduct research and deliver strategic advice on risk management and cyber risk quantification. Develop and maintain risk artifacts (standards, procedures, appetite, registry), produce 6–8 research projects yearly, consult with clients, collaborate across Forrester teams, advise vendors, publish insights, and present externally. Support C-suite and risk leaders and travel up to 20%.

Drive enterprise account growth with Fortune-class clients by building C-level relationships, uncovering business initiatives, developing account penetration strategies, meeting quota and forecast goals, and collaborating with analysts to deliver consultative solutions that increase contract value and retention.