Jobs at Forrester

Serve as first point of contact for employee inquiries via resource center and phone; manage onboarding/offboarding and HCM updates; own approval processes for employee changes; support requisition postings; produce accurate HR reports; maintain personnel files; collaborate on EX projects and continuous improvement to enhance employee experience.

The Account Director is responsible for building client relationships with senior executives, developing sales strategies, and ensuring client retention within targeted sectors, primarily banks and financial services.

The Senior Analyst will conduct research and consulting on adtech strategies, advising clients on advertising technologies, privacy trends, and industry challenges.

Lead a team of six to eight sales professionals to meet monthly and quarterly bookings. Coach, hire, and develop reps; analyze forecasts and pipelines; manage large accounts and regional budgets; collaborate cross-functionally; use Salesforce; present to clients; travel with reps for coaching and client engagement.

Manage and grow Forrester's existing enterprise accounts by engaging senior leaders, developing account penetration strategies, meeting quota and forecasting, uncovering cross-functional opportunities, and advising clients using company research and insights.

Support analysts on European research projects by conducting primary and secondary research, coordinating interviews and surveys, analyzing internal and third-party datasets, creating charts and presentation slides, maintaining publication and repository systems, and assisting team operations and performance dashboards.

The Customer Success Manager I will enhance client relationships, implement engagement strategies, manage account health, and ensure value delivery to clients at Forrester.

Serve as a customer-facing technologist partnering with sales to position, demo, and package Forrester AI solutions; translate technical AI capabilities into business value, support deal structuring and negotiations, develop enablement and adoption assets, gather product feedback from the field, and drive client retention through training and value realization.

The Enterprise Account Executive SLED engages with senior leaders to expand account base, utilizing a consultative selling process, meeting quotas, and fostering client relationships.

The Principal Analyst conducts research on B2B demand and ABM practices, advises clients, drives revenue transformation, and collaborates across teams to enhance marketing strategies.

Conduct primary research and deliver strategic advice on risk management, focusing on cyber risk quantification and GRC. Produce reports, tools, and presentations; consult with clients and vendors; collaborate across research teams; and establish industry presence through speaking, media engagement, and advisory work. Support development of risk standards, registries, appetite, and compliance/audit best practices.

Lead visionary research on enterprise CX transformation: plan content, conduct primary research, publish multi-format thought leadership, advise and present to C-suite clients, develop and productize coverage, and deliver workshops and keynotes. Role requires travel and client engagement to drive adoption of CX programs.

Lead a research team focusing on enterprise business apps, define research agendas, mentor staff, and drive client engagement through thought leadership and operational improvements.

The Revenue Development Representative will pursue leads, engage with prospects, and support the sales team in driving sponsorship sales through effective communication and relationship building.

The Principal Analyst focuses on AI's influence on marketing, guiding organizations in redesigning processes for efficiency and growth while delivering impactful content and insights.

The Principal Analyst will lead on integrated media strategy focusing on emerging channels, advising senior marketing leaders, and developing frameworks for social and creator technologies. Key responsibilities include delivering insights, consulting, and guiding high-level strategy.

The Account Development Rep identifies potential buyers, generates demand, manages inbound leads, and collaborates with account teams to drive growth while maintaining accurate CRM records.

The Research Associate supports analysts by managing project plans, conducting primary and secondary research, and assisting in report preparation and team operations. Key tasks involve data analysis, performance tracking, and collaboration.

The Executive Partner serves as a trusted advisor to senior technology executives, helping them develop customer-focused IT strategies, manage client relationships, and identify sales opportunities through Forrester’s ecosystem.

The role involves prospecting and closing new business with C-level executives, maintaining metrics, and developing a deep understanding of product offerings to support client needs and achieve sales quotas.