POSITION SUMMARY
The Resale Sales Manager leads a team of Resale Solutions Advisors, focusing on selling ADT products to resale customers. This role involves managing the sales team to achieve or surpass sales targets. The manager oversees the sale of reactivation services and upgraded products to customers with previously discontinued ADT systems within a designated territory. The primary goal is to enhance resale rates by fostering relationships with inactive accounts and safeguarding a vital growth source while adhering to established quotas and guidelines.
DUTIES AND RESPONSIBILITIES
- Manage a staff of Solutions Advisors who are responsible for selling products within an assigned territory, maintaining assigned sales quota and following established guidelines.
- Recruiting, training, and coaching new Solutions Advisors.
- Implement and administer sales programs in Resale markets to maximize opportunities.
- Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
- Develop Solutions Advisors for advancement and success by appraising and communicating performance and job expectations
- Additional duties as assigned
SKILLS AND COMPETENCIES
- Excellent interpersonal skills.
- Strong communication skills.
- Flexible Style ("do whatever it takes" approach).
- Aptitude for problem solving; ability to determine solutions for customers.
- Ability to travel, evenings and weekends, to accommodate the Customer's agenda and support Solution Advisor needs.
- Strong analytical ability.
- Demonstrated managerial skills.
QUALIFICATIONS:
MINIMUM QUALIFICATIONS:
- Bachelor's degree or equivalent.
PREFERRED QUALIFICATIONS:
- 3 to 5 years proven previous sales/sales supervisory experience.
- Ability to work a full-time schedule.
- Ambitious results-oriented individual with entrepreneurial drive.
REQUIRED LICENSING OR CERTIFICATIONS
- Valid driver's license with clean driving record.
- Valid business selling license in states where required.
WORKING CONDITIONS
Physical Requirements:
- Sit (Continually=67-100% of workday)
Communication Skills:
- Writing, Talking/Hearing on the phone (Continually=67-100% of workday)
- Presentation skills
Environment Requirements:
- Field and Home office (Continually=67-100% of the workday)
TRAVEL
- Driving frequently, 75-100%
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.
Skills Required
- Bachelor's degree or equivalent
- Valid driver's license with a clean driving record
- Valid business selling license in states where required
- 3 to 5 years of previous sales or sales supervisory experience
- Ability to work a full-time schedule
- Strong interpersonal, communication, analytical, problem-solving, and managerial skills
- Ability to travel frequently, including evenings and weekends
ADT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADT and has not been reviewed or approved by ADT.
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Retirement Support — A 401(k) with a per‑paycheck company match and the possibility of an additional year‑end contribution is positioned as competitive. Feedback suggests this is a reliable anchor of total compensation value.
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Parental & Family Support — Paid parental leave, adoption/infertility support, and childcare discounts are highlighted as part of the package. Feedback suggests these offerings add meaningful non‑cash value across different employee groups.
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Wellbeing & Lifestyle Benefits — Core medical/dental/vision coverage is paired with an EAP, wellbeing programs, and employee discounts, with noted emphasis on mental‑health initiatives. Eligibility beginning the first of the month after 31 days in many roles reinforces accessibility and day‑to‑day usefulness.
ADT Insights
What We Do
ADT is the most trusted brand in smart home and business security. Through innovative products, partnerships and the largest network of smart home security professionals in the United States, we connect and protect what matters most to our customers at home, work and on the go. For more information, visit www.adt.com.
