As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.
Responsibilities:
- End to end Inside Sales experience, from customer inquiry handling to order closure and post-sales support.
- Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
- Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
- Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
- Proven Inside Sales experience in a distribution or channel sales business environment.
- Experience in order processing and order management, ensuring timely and accurate execution.
- Working knowledge of Supply Chain Management (SCM) processes and coordination.
- Hands-on experience in Vendor Management, including vendor coordination and relationship management.
- End-to-end Inside Sales experience, from customer inquiry handling to order closure and post-sales support.
- Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
- Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
Qualifications:
- Bachelors’ degree preferred
- Hold minimum 3- 5 years of experince in inside sales domain
- Strong proficiency in MS Office, with advanced Excel skills
- Ability to perform multiple tasks simultaneously
- Excellent communication and interpersonal skills, with the ability to coordinate effectively with customers, vendors, and internal stakeholders.
- Customer-focused approach with the ability to manage multiple priorities in a fast-paced environment.
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** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**
About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Skills Required
- Bachelor’s degree
- 3–5 years of inside sales experience
- Strong proficiency in Microsoft Office, including advanced Excel skills
- Ability to perform multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Ability to coordinate effectively with customers, vendors, and internal stakeholders
- Customer-focused approach and ability to manage multiple priorities in a fast-paced environment
- Experience in order processing and order management
- Working knowledge of supply chain management processes
- Hands-on vendor management experience
WESCO International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WESCO International and has not been reviewed or approved by WESCO International.
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Retirement Support — Feedback suggests the 401(k) with company match is a relative strong point and is consistently part of the package. Retirement offerings are frequently cited as a solid element within the total rewards.
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Leave & Time Off Breadth — Feedback suggests PTO policies are favorable, including self‑managed or generous banks in some roles along with paid holidays. Paid parental leave and related time‑off options add to the perceived strength of leave benefits.
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Flexible Benefits — Feedback suggests employees have meaningful choice through medical plan options with HSA/FSA alongside ancillary programs like EAP, discounts, and supplemental coverages. The breadth of selectable add‑ons supports tailoring benefits to individual needs.
WESCO International Insights
What We Do
At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.
