Our Company
Explore how you can contribute at AmeriLife.
For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
Explore how you can contribute at AmeriLife.For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
In this role, you will be responsible for the management, maintenance, and support of critical business intelligence applications, including Tableau Server, Tableau Online, Tableau Bridge, and Interworks Curator. You will ensure these tools run efficiently and securely, enabling the organization to make data-driven decisions with high-quality, reliable reporting and analytics.
The ideal candidate will have strong experience in application administration, SQL skills, and a deep understanding of business intelligence platforms. You will work closely with the data warehouse, IT, and business intelligence teams to provide seamless application performance, implement system upgrades, handle troubleshooting, and support users across the organization. Your efforts will directly contribute to the success of data-driven strategies and operational efficiencies within the company.
Job Description
Duties/Responsibilities[The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons.]
Tableau Server AdministrationUser Management
Create & Manage user accounts
Assign Permissions
Manage user groups
Site Administration
Setting up and managing tableau sites with appropriate configurations and permissions.
Monitoring site activity and usage statistics.
Data Source Management
Managing data connections and data sources.
Optimizing data refreshes and data extract processes.
Content Management
Monitoring and managing published workbooks, dashboards, and data sources.
Implementing content governance policies to ensure data accuracy and consistency.
Security Management
Managing & implementing robust security measures to protect sensitive data.
Manage user authentication & authorization settings. (SAML)
Backup & Recovery
Performing and managing regular backups of Tableau Server Data & Configuration.
Maintaining automation scripts we have in place to also do the same.
Implementing, updating and maintaining disaster recovery plans to ensure data availability.
Software Updates & Upgrades
Ensuring proper testing of new server releases as well as staying up to date on Tableau Server’s new features and capabilities.
Collaboration & Support
Provide troubleshooting techniques to front end users.
Support other members of the team with implementation of the above.
Documentation
Keep existing documentation up to date while also creating new documentation in the same voice as other documentation pieces created.
User Management
Create & Manage user accounts
Assign Permissions
Manage user groups
Site Administration
Setting up and managing tableau sites with appropriate configurations and permissions.
Monitoring site activity and usage statistics.
Data Source Management
Managing data connections and data sources.
Optimizing data refreshes and data extract processes.
Content Management
Monitoring and managing published workbooks, dashboards, and data sources.
Implementing content governance policies to ensure data accuracy and consistency.
Security Management
Managing & implementing robust security measures to protect sensitive data.
Manage user authentication & authorization settings. (SAML)
Backup & Recovery
Performing and managing regular backups of Tableau Server Data & Configuration.
Maintaining automation scripts we have in place to also do the same.
Implementing, updating and maintaining disaster recovery plans to ensure data availability.
Software Updates & Upgrades
Stay up to date on Tableau Online’s new features and capabilities.
Collaboration & Support
Provide troubleshooting techniques to front end users.
Support other members of the team with implementation of the above.
Documentation
Keep existing documentation up to date while also creating new documentation in the same voice as other documentation pieces created.
Bridge Deployment & Configuration
Install & configure bridge clients on appropriate servers.
Setup connections and refresh schedules for clients.
Manage connection pools and load balancing for optimal data refresh performance.
Configure security settings
Authentication
Access
Documentation
Keep existing documentation up to date while also creating new documentation in the same voice as other documentation pieces created.
Platform Setup and Configuration
Installing and configuring the Curator platform.
Connect to multiple data connections.
Setup proper authentication
Content Management
Setting up dashboards
Setup themes
Setup Central Dispatch Layouts
Create custom landing pages and site layouts.
Monitoring & Troubleshooting
Monitor system performance and identify potential issues.
Troubleshoot technical problems related to data connectivity, user access and platform functionality.
Collaboration & Support
Be a technical bridge member between Business Analysts, the business, and developers on understanding the platform.
Documentation
Keep existing documentation up to date while also creating new documentation in the same voice as other documentation pieces created.
Manage and maintain Reporting & Analytic owned views & Tables
Manage and maintain Reporting & Analytics Security Model
Work closely with the Data Team on improvement suggestions for optimization of views.
Minimum Job Requirements
Degree Computer Science, Data, Mathematics, Statistics, or Business Analytics or a related field or equivalent work experience is required
3+ years of related experience required
Strong knowledge in Tableau Server administration, Tableau Bridge Administration, Curator Interworks, SQL Databases (SQL Server, MySQL)
Superior skills in Microsoft Suite and BI Tools(e.g., Tableau, Power BI, etc)
Strong SQL Skills
Analytical thinking
Problem-Solving Skills
Excellent verbal and written communication skills
Detail-oriented with strong organizational, multi-tasking, and time-management skills
Flexible and adaptable to changing priorities.
Superior research and analytical skills, curious thinker with demonstrated excellence in critical thinking and problem-solving tasks.
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What We Do
Based in Clearwater, Fla., AmeriLife is a national leader in developing, marketing and distributing annuity, life and health insurance solutions to protect the health and retirement needs of consumers.
For nearly 50 years, AmeriLife has partnered with the nation’s leading insurance carriers to provide value and quality to customers served through a national distribution network of over 150,000 insurance agents and advisors, nearly 30 marketing organizations, and 50 insurance agency locations.
