TransUnion's Job Applicant Privacy Notice
What We'll Bring:
The App Support Analyst will be responsible to review/manage TransUnion’s application accesses (on-boarding & off-boarding) for the contact centers and vendor associates, manage communications for the application downtime between various leads on the contact centers and fix the application issues.What You'll Bring:
Would prefer the candidate have the following qualifications:
A College degree and at least 3 years’ experience in a similar role, preferably in the credit or financial services industry.
Proven customer management skills with a strong customer service orientation (desire to help others).
A proven understanding of the operations function, with previous experience in banking, retail credit or consumer credit reporting industries considered an asset.
The ability to multi-task and handle high volumes of small projects simultaneously.
Highly developed analytical and problem-solving capabilities with the ability to present data and information effectively with excellent attention to detail and a high level of accuracy
Impact You'll Make:
Candidate must be able to provide weekend support & night shifts in following rotational model.
Fri to Tue 5:30 PM to 2:30 AM IST
Mon to Fri: 1:00 AM to 10 PM IST
Candidate must be able to work remotely and be self-motivated with an work under minimal supervision.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job Title
Rep II, Business OperationsWhat the Team is Saying
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What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Employees engage in a combination of remote and on-site work.
