Senior Renewals Account Manager

Reposted One Month Ago
Be an Early Applicant
Home, KS, USA
Hybrid
Mid level
Big Data • Cloud • Information Technology • Software • Business Intelligence • Cybersecurity
We help companies turn technology into a competitive advantage, whether they make it or use it.
The Role
Own end-to-end renewal strategy for a portfolio of enterprise SaaS accounts. Drive retention and expansion by aligning Flexera solutions to customer business and technology needs, manage complex negotiations, forecast renewals, and engage multi-stakeholder teams across IT, Finance, and Procurement.
Summary Generated by Built In

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, were achieving that goal. But we know we can’t do any of that without our team Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

We are seeking an Renewals Account Manager to own and drive the renewal strategy across a portfolio of customers. This role goes beyond transactional renewals - you will act as a strategic partner to customers, preserving and growing recurring revenue by aligning Flexera’s solutions to evolving business and technology needs.


You’ll work closely with Sales, Customer Success, and Solution Engineering to retain, expand, and maximize long-term customer value, while navigating complex enterprise environments and multi-stakeholder buying groups.


Responsibilities:

  • Own the end-to-end renewal motion for a portfolio of enterprise accounts, ensuring on-time execution and high retention rates
  • Develop and execute account-specific renewal strategies, identifying risks, dependencies, and expansion opportunities
  • Partner with Account Executives, Customer Success, and Solution Engineers to align renewal outcomes with broader account plans
  • Engage senior stakeholders (IT, Finance, Procurement, and Engineering) to understand priorities, challenges, and organizational dynamics
  • Navigate complex negotiations, including pricing, packaging, licensing models, and contract terms
  • Identify and proactively mitigate renewal risk, including adoption gaps, cost concerns, and competitive pressure
  • Maintain a rolling forecast and pipeline of renewal and expansion opportunities, ensuring accuracy and visibility
  • Drive conversations around cost optimization, efficiency, and ROI, particularly within cloud, ITAM, and FinOps environments
  • Act as a trusted advisor, helping customers align their technology investments with business outcomes

Experience & Skills:

  • 3+ years of experience in Renewals, Account Management, Customer Success, or Sales within an enterprise SaaS environment
  • Working knowledge of cloud, cloud cost, cloud management, ITSM, ITAM/SAM, data, security, risk management, application resource management
  • Demonstrated success managing large, complex renewals (not just contract execution)
  • Experience working across multi-stakeholder enterprise accounts, including Finance, Procurement, and Technical teams
  • Strong consultative selling skills—ability to uncover needs, position value, and influence decisions
  • Ability to discuss concepts such as cost optimization, licensing models, usage trends, and ROI with both technical and financial stakeholders
  • Experience partnering with Solution Engineering or participating in technical sales cycles and solution positioning
  • Comfortable translating technical value into business outcomes

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing [email protected].

Skills Required

  • 3+ years of experience in Renewals, Account Management, Customer Success, or Sales within an enterprise SaaS environment
  • Working knowledge of cloud, cloud cost, cloud management, ITSM, ITAM/SAM, data, security, risk management, application resource management
  • Demonstrated success managing large, complex renewals
  • Experience working across multi-stakeholder enterprise accounts, including Finance, Procurement, and Technical teams
  • Strong consultative selling skills and ability to influence decisions
  • Ability to discuss cost optimization, licensing models, usage trends, and ROI with technical and financial stakeholders
  • Experience partnering with Solution Engineering or participating in technical sales cycles and solution positioning
  • Comfortable translating technical value into business outcomes

Flexera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexera and has not been reviewed or approved by Flexera.

  • Leave & Time Off Breadth Time off policies are described as generous, with “unlimited” U.S. PTO, paid holidays, and flexibility that supports work–life balance. Usage experiences can vary by team, but the policy is consistently highlighted as a strength.
  • Healthcare Strength Health coverage is characterized as comprehensive, including medical, dental, vision, mental-health/EAP, and HSA/FSA options. This broad core lineup is consistently presented as a solid part of the package.
  • Retirement Support Retirement offerings include a 401(k) and an employee stock purchase plan, complemented by life and disability insurance. Charitable gift matching and other financial protections round out the support.

Flexera Insights

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The Company
HQ: Itasca, IL
2,000 Employees
Year Founded: 1987

What We Do

Flexera delivers SaaS-based IT management solutions that enable enterprises to accelerate digital transformation and multiply the value of their technology investments. We help organizations inform their IT with definitive visibility into complex hybrid IT ecosystems, providing unparalleled IT insights that allow them to seize technology opportunities. And we help them transform their IT with tools that deliver actionable intelligence across an ever-increasing range of dimensions to effectively manage, govern and optimize their hybrid IT estate. More than 50,000 customers subscribe to our technology value optimization solutions, delivered by 1,300+ passionate team members worldwide. To learn more, visit flexera.com

Why Work With Us

People work here for, well, the people. People stay for the camaraderie with smart, passionate teams who actually like working together and managers who support them. We also offer competitive benefits, hybrid working and unlimited time off. Our inclusivity scores are in the top benchmark and we are consistently rated a “great place to work.”

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