We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare.
About You – experience, education, skills, and accomplishments
Bachelor's degree OR equivalent work experience
5+ years’ related experience in sales or customer service
3+ years of experience working with Excel
It would be great if you also have . . .
Salesforce experience, or proficiency with comparable CRM platforms
Renewals Account Manager experience
Consultative selling and strategic account management skills
Prior background in academia/government customer-facing roles
What will you be doing in this role?
Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes
About the Team
The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.
Hours of Work
This is a remote position within the continental United States.
This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Skills Required
- Bachelor's degree or equivalent work experience
- 5+ years related experience in sales or customer service
- 3+ years experience working with Excel
- Belgrade-based
- Ability to work hybrid, 2/3 days a week in Philadelphia, PA office
- Salesforce experience or proficiency with comparable CRM platforms
- Renewals Account Manager experience
- Consultative selling and strategic account management skills
- Prior background in academia/government customer-facing roles
Clarivate Analytics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.
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Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
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Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
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Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.
Clarivate Analytics Insights
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
