Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
In Hong Kong, Thales has enjoyed a presence since 1997 and our local capabilities encompass solutions and services in areas such as air mobility management, citizen protection with identity management and biometrics, mobile connectivity solutions, payment services, software monetization and data security. Based on this comprehensive portfolio, we develop platforms that enable tighter integration between our solutions and other systems for operators of services and infrastructure that are vital to society.Missions and responsibilities
•Responsible for selling product support services as well as subscription based products and for the achievement of the sales quota assigned
•Articulate the features, benefits and pricing plans to prospective customers
•Probe for customer requirements in order to match the Support Service plans
•Provide recommendations to the customer for the use of Support Services plans
•Handle customer enquiries by explaining the provisions and benefits of the proposed plans
•Ensures that customers receive timely and accurate quotations for the appropriate support plan and manages the process through receipt of the purchase order and invoicing.
•Make recommendations on process improvements to managers
•Assure the proposals and contracts contain all required terms and conditions
Requirements
•Associate Degree in Business or equivalent
•2 years or above Sales experiences representing a high technology product or service (Inside Sales/Tele Sales with cold call experience preferable).
•Experience in working with complex agreement offerings and in positioning the benefits of those offerings for customers.
•Experience in managing a sale from lead to invoicing, knowledge in the use of CRM and/or ERP system is a plus (Salesforce.com, Oracle, NetSuite…etc)
•Good selling techniques, good interpersonal, communication and telephone handling skills.
•Self-motivated with an outgoing personality; Able to work independently.
•Excellent oral and written communication skills in English, Cantonese & Mandarin
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At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
Skills Required
- Associate Degree in Business or equivalent
- 2 years or above Sales experiences representing a high technology product or service
- Experience in working with complex agreement offerings
- Experience in managing a sale from lead to invoicing
- Good selling techniques and interpersonal skills
- Excellent oral and written communication skills in English, Cantonese & Mandarin
Thales Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thales and has not been reviewed or approved by Thales.
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Retirement Support — Retirement plans with employer contributions and matches, profit sharing, and share purchase opportunities are emphasized across multiple regions. These elements are positioned as competitive components of total rewards.
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Leave & Time Off Breadth — Generous PTO that increases with tenure, paid holidays, and paid military, maternity, and paternity leave are described. This breadth supports work–life balance across locations.
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Flexible Benefits — Hybrid work options, flexible schedules, and parental supports such as childcare benefits and leave for sick children are available in several markets. Flexibility is presented as a core part of the employee experience.
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What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
