We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.
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JOB DESCRIPTION
This role will need to work in the Blue Ash, OH office.
You will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigating suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers.
Responsibilities:
Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes. Investigations involve highly confidential data and communication w/external and internal partners
Execute SQL data pulls and batch processes related to fraud investigations
Present findings and recommendations from fraud investigations
Recommend actions on merchants, accounts and fraud strategy for rules implementation
Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities
Assist with minor database administration activities
Process any daily queue work or email referrals as needed to support the Fraud Operations team
Communicate with partners related to current research requests
Use sound judgment to plan and accomplish goals under general supervision
Do you have a nonlinear career path? Do you have unique experience that would be useful in this role? Are you the type of person who brings creative solutions when faced with dynamic challenges? Tell us about why you would be a great fit!
Required:
Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry, or fraud operations
High level working experience and proficiency in Excel and SQL
Demonstrated strong verbal and written communication skills
Nice to Have:
• Bachelor’s Degree or relevant professional certifications
POSITION TYPE
RegularPAY RANGE
The targeted base salary for this position is $33,900 to $50,900 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.<<>><<>><<>><<>><<>><<>><<>><<>><<>><<>>
Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights.
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What We Do
Green Dot is a financial technology and registered bank holding company committed to delivering trusted, best-in-class money management and payment solutions to customers and partners, seamlessly connecting people to their money. Green Dot’s proprietary technology enables it to build products and features that address the most pressing financial challenges of consumers and businesses, transforming the way they manage and move money and making financial empowerment more accessible for all. Green Dot offers a broad set of financial services to consumers and businesses including debit, checking, credit, prepaid, and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. Its flagship digital banking platform GO2bank offers consumers simple and accessible mobile banking designed to help improve financial health over time. The company’s banking platform services business enables a growing list of the world’s largest and most trusted consumer and technology brands to deploy customized, seamless, value-driven money management solutions for their customers. Founded in 1999, Green Dot has served more than 33 million customers directly and many millions more through its partners. The Green Dot Network of more than 90,000 retail distribution locations nationwide, more than all remaining bank branches in the U.S. combined, enables it to operate primarily as a “branchless bank.” Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC . For more information about Green Dot’s products and services, please visit www.greendot.com. +++ The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Green Dot Corporation, NMLS ID #914924 at 1100 North Eutaw Street, Suite 611; Baltimore, MD 21201, phone 888-784-0136. NMLS Consumer Access: https://nmlsconsumeraccess.org/
