Green Dot Corporation
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The Senior Manager, Payment Processing Partner Success will lead operational aspects of customer relationships with BaaS partners. Responsibilities include overseeing KPI/KRI metrics, managing partner communications, implementing processes, and driving financial growth across services. This role requires strategic thinking and strong collaboration with various teams to ensure successful partnership experiences.
The Supervisor, Customer Support leads a team of customer service agents, managing production and performance to meet KPIs. Responsibilities include providing coaching, resolving customer issues, managing escalations, and maintaining communication across departments to ensure smooth operations and an updated knowledge base.
The Sr. BSA/AML Analyst at Green Dot is responsible for managing the BSA/AML/OFAC program, analyzing transaction monitoring reports, fulfilling regulatory requirements, and enhancing process efficiency. The role involves working with large datasets, conducting investigations, leading training, and ensuring compliance with federal regulations.
The Client Relationship Coordinator will support the Enrollment Manager by problem-solving client issues, coordinating client setups, and maintaining strong client relationships to maximize revenue growth. Responsibilities include managing client portfolios, ensuring accurate setups, training new coordinators, and providing timely reporting.
The Lead Cloud Hybrid Database Administrator manages enterprise database infrastructure across on-premises and public cloud environments. Responsibilities include supporting Microsoft SQL systems, Azure databases, and other data stores, ensuring database performance and security, and developing automation solutions for deployment and administration. The role involves collaborating with stakeholders and IT teams to deliver projects and address production issues.
The BSA/AML Analyst at Green Dot will analyze data from transaction monitoring to enhance BSA/AML/OFAC controls, fulfilling regulatory requirements, investigating suspicious activities, and improving team efficiency. This role requires excellent analytical and communication skills to collaborate with various stakeholders and generate reports on financial threats.
The Lead Database Engineer will design, model, and optimize OLTP databases and work on developing data models for relational and NoSQL databases. Responsibilities include collaborating with tech leaders on data strategies, developing real-time data movement pipelines, and ensuring data governance and security standards are implemented.
The Senior Manager of Software Development will lead multiple engineering teams in developing and maintaining secure, high-performance distributed applications. Responsibilities include managing engineering roadmaps, improving product resilience through innovation, collaborating across teams to meet business objectives, and increasing delivery productivity while tracking business impact.
The Workforce Support Analyst will create accurate forecasts for business lines, optimize schedules using workforce tools, ensure compliance, monitor operations in real-time, and achieve organizational goals. This role involves collaborating with vendors, managing expenses, generating reports, and supporting day-to-day business operations.
The Head of Third Party Client Onboarding and Monitoring will lead a team in ensuring compliance with AML regulations, overseeing the onboarding of third-party clients. Responsibilities include developing onboarding processes, monitoring compliance, managing risk, updating policies, collaborating with internal teams, training staff, and reporting to senior management and regulators.