We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.
At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.
JOB DESCRIPTION
Role Overview:
As a Senior Site Reliability Engineer, you will be instrumental in ensuring the reliability, scalability, and performance of our systems. You will develop and implement strategies for automated software deployment, maintain robust monitoring and observability infrastructure, and drive industry best practices. Your role will involve close collaboration with cross-functional teams to enhance the software delivery lifecycle and improve operational responses through automation and training. Additionally, you will participate in an on-call rotation for incident response.
Responsibilities:
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Develop and implement strategies for predictable and automated software deployment across various environments.
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Design, implement, and govern our monitoring infrastructure to ensure optimal service reliability and performance.
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Collaborate with cross-functional teams to define and refine release and reliability engineering processes, ensuring alignment with business needs and industry best practices.
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Work closely with development, operations, and quality assurance teams to establish strong partnerships and streamline the software delivery lifecycle.
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Stay updated on the latest trends and advancements in release and reliability engineering, applying relevant knowledge to improve our infrastructure and processes.
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Collaborate with stakeholders to establish and track key performance indicators (KPIs) and service level indicators (SLIs) for release and reliability engineering, regularly reporting on progress and identifying areas for improvement.
Qualifications:
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Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
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Minimum 5 years' experience in release engineering, service reliability engineering, or a related field, with a proven record of accomplishment of managing complex software deployments and maintaining high availability systems.
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Strong background in cloud computing platforms (e.g., AWS, Azure, GCP) and their associated deployment and monitoring services.
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Proficiency in implementing and managing automated deployment and monitoring tools.
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Familiarity with observability tools and practices, including logging, metrics, and alerting.
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In-depth knowledge of industry best practices and emerging trends in release and reliability engineering.
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Excellent problem-solving and troubleshooting skills, with the ability to navigate complex technical challenges.
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Effective communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
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Experienced in working with messaging and event bus queues ensuring efficient message processing.
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Proficient in performance monitoring and improvement for SQL and NoSQL database systems
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Results-oriented mindset with a focus on driving continuous improvement and exceeding performance targets.
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Experience with scripting languages such as PowerShell, Bash, and/or Groovy.
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This role is fully remote; candidates must be willing to travel for infrequent team meetings.
POSITION TYPE
Regular
PAY RANGE
The targeted base salary for this position is $98,400 to $150,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights.
Top Skills
What We Do
Green Dot is a financial technology and registered bank holding company committed to delivering trusted, best-in-class money management and payment solutions to customers and partners, seamlessly connecting people to their money. Green Dot’s proprietary technology enables it to build products and features that address the most pressing financial challenges of consumers and businesses, transforming the way they manage and move money and making financial empowerment more accessible for all.
Green Dot offers a broad set of financial services to consumers and businesses including debit, checking, credit, prepaid, and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. Its flagship digital banking platform GO2bank offers consumers simple and accessible mobile banking designed to help improve financial health over time. The company’s banking platform services business enables a growing list of the world’s largest and most trusted consumer and technology brands to deploy customized, seamless, value-driven money management solutions for their customers.
Founded in 1999, Green Dot has served more than 33 million customers directly and many millions more through its partners. The Green Dot Network of more than 90,000 retail distribution locations nationwide, more than all remaining bank branches in the U.S. combined, enables it to operate primarily as a “branchless bank.” Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC . For more information about Green Dot’s products and services, please visit www.greendot.com.
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The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Green Dot Corporation, NMLS ID #914924 at 1100 North Eutaw Street, Suite 611; Baltimore, MD 21201, phone 888-784-0136. NMLS Consumer Access: https://nmlsconsumeraccess.org/
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