Remote Processing Specialist

Posted 9 Days Ago
Be an Early Applicant
22 Locations
Remote
16-16 Hourly
Entry level
Energy • Utilities
The Role
Process and validate energy rebate requests via data entry, meet KPIs (production and accuracy), follow SOPs, contribute to process improvements, and maintain professionalism and schedule flexibility for shift changes including evenings and weekends.
Summary Generated by Built In

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

The position is remote and can be located anywhere in the US the job is posted.

We're looking for a talented individual...

To join us as a Processing Specialist I for Integrated Customer Services! In this remote role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.

Responsibilities: 

  • Data entry and validation of energy rebate requests

  • Consistently meet outlined Key Performance Indicators (KPIs)

  • Contribute to process improvements in a team-based environment

Expectations: 

  • Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month

  • Follow outlined standard operating procedures to ensure success

  • Maintain a high level of professionalism

  • Develop new skills for new programs and tasks to meet utilization goals set by Supervisor

Qualifications: 

  • Previous experience in data entry a plus 

  • Resourceful and inquisitive with high energy

  • Strong organizational skills. Experience with Microsoft office applications a plus

  • Flexibility with schedule; split shifts may be required as needed  Schedule may change with minimal notice.  May be asked to work evenings and/or Saturdays a times of increased volume

Remote Work Requirements: 

We provide a laptop, software, and all necessary equipment 

Home Internet requirements: 

Internet speed that meets our minimum standard: 

  • 10 Mbps upload / 20 Mbps download / 99% latency 
  • Google: ‘free speed test’ if you are unsure 
  • Ability to hardwire internet, plug directly into router

Environment: 

  • Dedicated home office space, free of personal disruptions 
  • Two power connections 
  • You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours 

 

Compensation:

$16 / hour + $65 / month internet stipend

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

Currency

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

Skills Required

  • Strong organizational skills
  • Resourceful and inquisitive with high energy
  • Flexibility with schedule; ability to work split shifts, evenings, and Saturdays as needed
  • Home internet: 10 Mbps upload / 20 Mbps download / 99% latency and ability to hardwire to router
  • Dedicated, disruption-free home office space and two power connections
  • Be on the phone for the entirety of scheduled shifts with no personal interruptions
  • Maintain production and accuracy standards (90%+ production, 99% accuracy) and minimize critical errors
  • Follow outlined standard operating procedures
  • Previous experience in data entry
  • Experience with Microsoft Office applications
  • Authorized to work in the country without employer sponsorship
  • Ability to pass pre-employment checks; meet DOT requirements if applicable

CLEAResult Consulting, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLEAResult Consulting, Inc. and has not been reviewed or approved by CLEAResult Consulting, Inc..

  • Healthcare Strength Health, dental, and vision coverage with FSA/HSA are core offerings, with employer-verified listings and day-one availability highlighted. Feedback suggests the coverage is solid and a relative bright spot versus base pay.
  • Retirement Support A 401(k) plan with company match is consistently highlighted and confirmed as active, adding meaningful long-term value. Feedback suggests this benefit partially offsets concerns about salary levels.
  • Flexible Benefits Remote/hybrid options, flexible scheduling, and WFH are included among benefits, improving day-to-day flexibility in many roles. Feedback suggests this flexibility is an appealing complement to the standard package.

CLEAResult Consulting, Inc. Insights

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The Company
HQ: Austin, TX
79 Employees
Year Founded: 2003

What We Do

CLEAResult Consulting, Inc. is a company based out of 4301 WESTBANK DR, Austin, Texas, United States.

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