Remote Processing Specialist

Posted Yesterday
Be an Early Applicant
22 Locations
Remote
16-16 Hourly
Entry level
Energy • Utilities
The Role
Processes and validates energy rebate requests, enters data accurately, meets production and accuracy KPIs, follows standard operating procedures, and supports process improvements. The role requires professionalism, organizational ability, schedule flexibility, and willingness to learn new programs and tasks. Employees work remotely from a dedicated home office, remain on the phone throughout shifts, and may work evenings or Saturdays during high-volume periods.
Summary Generated by Built In

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

The position is remote and can be located anywhere in the US the job is posted.

We're looking for a talented individual...

To join us as a Processing Specialist I for Integrated Customer Services! In this remote role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.

Responsibilities: 

  • Data entry and validation of energy rebate requests

  • Consistently meet outlined Key Performance Indicators (KPIs)

  • Contribute to process improvements in a team-based environment

Expectations: 

  • Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month

  • Follow outlined standard operating procedures to ensure success

  • Maintain a high level of professionalism

  • Develop new skills for new programs and tasks to meet utilization goals set by Supervisor

Qualifications: 

  • Previous experience in data entry a plus 

  • Resourceful and inquisitive with high energy

  • Strong organizational skills. Experience with Microsoft office applications a plus

  • Flexibility with schedule; split shifts may be required as needed  Schedule may change with minimal notice.  May be asked to work evenings and/or Saturdays a times of increased volume

Remote Work Requirements: 

We provide a laptop, software, and all necessary equipment 

Home Internet requirements: 

Internet speed that meets our minimum standard: 

  • 10 Mbps upload / 20 Mbps download / 99% latency 
  • Google: ‘free speed test’ if you are unsure 
  • Ability to hardwire internet, plug directly into router

Environment: 

  • Dedicated home office space, free of personal disruptions 
  • Two power connections 
  • You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours 

 

Compensation:

$16 / hour + $65 / month internet stipend

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

Currency

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

Skills Required

  • Previous data entry experience
  • Resourceful, inquisitive, and high-energy approach
  • Strong organizational skills
  • Experience with Microsoft Office applications
  • Flexible schedule, including possible split shifts, evenings, and Saturdays
  • Home internet meeting minimum speeds of 10 Mbps upload and 20 Mbps download
  • Ability to hardwire internet directly to the router
  • Dedicated home office space free of personal disruptions
  • Two power connections in the home office
  • Ability to remain on the phone throughout the entire shift
  • DOT qualification requirements, if applicable
  • Authorization to work in the United States without employer sponsorship
  • Successful completion of pre-employment checks

CLEAResult Consulting, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLEAResult Consulting, Inc. and has not been reviewed or approved by CLEAResult Consulting, Inc..

  • Healthcare Strength Health, dental, and vision coverage with FSA/HSA are core offerings, with employer-verified listings and day-one availability highlighted. Feedback suggests the coverage is solid and a relative bright spot versus base pay.
  • Retirement Support A 401(k) plan with company match is consistently highlighted and confirmed as active, adding meaningful long-term value. Feedback suggests this benefit partially offsets concerns about salary levels.
  • Flexible Benefits Remote/hybrid options, flexible scheduling, and WFH are included among benefits, improving day-to-day flexibility in many roles. Feedback suggests this flexibility is an appealing complement to the standard package.

CLEAResult Consulting, Inc. Insights

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The Company
HQ: Austin, TX
79 Employees
Year Founded: 2003

What We Do

CLEAResult Consulting, Inc. is a company based out of 4301 WESTBANK DR, Austin, Texas, United States.

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