- #WeAreADT
- Unlimited earning potential
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
- Paid Time Off
- Career growth opportunities
- Paid training
- Commissions paid bi-weekly
- Position Summary:
- Outbound Sales Agents work in an automated phone system that makes telephone calls to potential customers who respond to various ADT marketing and partner campaigns. Agents engage with these potential customers, verify each contact meets specified criteria, and transfer the qualified customer to an Inbound Sales Specialist.
- Must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.
- Focused verbal communication
- Use pointed rebuttals to overcome objections
- Demonstrate empathy
- Update call status in the phone system
- Maintain availability to engage with potential customers
- Adhere to company compliance and quality standards
- High-speed internet with min 50Mbps download/25Mbps upload speed and access to internet solely by ethernet cord
- Experience:
- High school diploma or GED required
- Sales experience preferred
- Over-the-phone call center experience preferred
- Basic computer skills required
- Must complete and pass a pre-employment drug/background check
- Skills:
- Excellent communication skills
- Independent worker with experience in a commission-based environment
- Self-starter and motivated by personal goal achievement
- Critical Thinking and Problem-Solving abilities
- Strong listening skills used to conduct needs analysis
- Excellent problem-solving and communication skills
- Strong use of business vocabulary
- Strict adherence to team agendas, policies, and guidelines
- Education/Certification:
- High school diploma or GED
- Pay and Benefits Disclosure:
- The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. Employees will earn a training wage of $11/hr + $250 completion bonus during Week 1 of Training. We offer employees access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is 8/19/2026. The role is scheduled to start 9/28/2026.
About the Team
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.
Skills Required
- High school diploma or GED
- Sales experience
- Over-the-phone call center experience
- Basic computer skills
- Must complete and pass a pre-employment drug and background check
- High-speed internet (min 50Mbps down/25Mbps up) with ethernet-only access
- Must reside in one of the approved U.S. states listed in the job posting
- Excellent verbal communication skills and focused verbal communication
- Use pointed rebuttals to overcome objections
- Independent worker with experience in a commission-based environment
- Self-starter motivated by personal goal achievement
- Critical thinking and problem-solving abilities
- Strong listening skills to conduct needs analysis
- Strict adherence to team agendas, policies, and guidelines
- Maintain availability to engage with potential customers and update call status in the phone system
ADT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADT and has not been reviewed or approved by ADT.
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Retirement Support — A 401(k) with a per‑paycheck company match and the possibility of an additional year‑end contribution is positioned as competitive. Feedback suggests this is a reliable anchor of total compensation value.
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Parental & Family Support — Paid parental leave, adoption/infertility support, and childcare discounts are highlighted as part of the package. Feedback suggests these offerings add meaningful non‑cash value across different employee groups.
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Wellbeing & Lifestyle Benefits — Core medical/dental/vision coverage is paired with an EAP, wellbeing programs, and employee discounts, with noted emphasis on mental‑health initiatives. Eligibility beginning the first of the month after 31 days in many roles reinforces accessibility and day‑to‑day usefulness.
ADT Insights
What We Do
ADT is the most trusted brand in smart home and business security. Through innovative products, partnerships and the largest network of smart home security professionals in the United States, we connect and protect what matters most to our customers at home, work and on the go. For more information, visit www.adt.com.
