Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
Essential Functions:
1. Utilize the maintenance management system implemented by client and coordinate all activities within this
system.
2. Maintain client’s CMMS updated with any applicable data and/or statuses.
3. Review all work requests submitted to his area assigned group and filter all tasks, when applicable, to each
subgroup to initiate their prioritization and task scheduling.
4. Once a valid work request is submitted will prioritize, plan, schedule and follow–up on accuracy of the job
plan for all planned (PM, Pdm and corrective) works.
5. Be proactive and optimize workforce productivity and minimize plant downtime by managing work 2 weeks to 1 month in advance.
6. Maintenance Planning: Develop, maintain and implement preventive and predictive maintenance programs to
enhance equipment reliability. This requires use and experience in reliability processes, procedures and
methodologies
7. Failure Analysis: Conduct root cause analysis on equipment failures and implement corrective actions to
prevent recurrence.
8. Performance Monitoring: Monitor and analyze equipment performance data to identify trends and areas for
improvement.
9. Risk Management: Assess and mitigate risks associated with equipment and process failures.
10. Continuous Improvement: Lead initiatives to improve reliability and efficiency through process optimization and innovation by performing assessments on site.
11. Documentation: Maintain accurate records of maintenance activities, equipment performance, and reliability
metrics.
12. Training: Provide training and support to maintenance staff on best practices and reliability-centered
maintenance principles.
13. Search for suppliers to perform maintenance and repair activities
14. Responsible member and working force of the LCAM RBAN initiatives to be tracked on the MMS.
15. Create & Maintain Key Performance Indicators Metrics such as PM Compliance, CM/PM Ratio, Mean Time Between Failure, Maintain Equipment Down Time List.
Specific Duties & Responsibilities:
1. Calculate figures such as required amounts of labor and KPIs
2. Develop Metrics for: Facilities Area, Site Services Department (Dashboard), Weekly Facilities Metrics.
3. Contact suppliers to verify shipment and service details.
4. Generate requestisions in the MTG system or client system depending on the project applications & needs.
5. Ensure suppliers are qualified and enable to performed work at the site level
6. Performed coordination of the supplier by contacting them.
7. Revise production schedules when required due to design changes, labor shortages, backlogs, or other
interruptions, collaborating with management, marketing, sales, production, and engineering.
8. Strictly follow company’s safety and cGMP policies and procedures.
9. Any other duties as required by Site Lead (or direct supervisor) to support normal client site operations.
10. On site position no remote work is contemplated with this role.
Qualifications Requirements/Knowledge/Education/Skills:
1. Associate Degree Engineering Technician
2. Technical College diploma with 5 years of experience required or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job
3. Experience executing tasks for reliability programs
What We Do
MENTOR Technical Group is a team of highly educated, superior trained, and dedicated professionals with expertise and experience to provide a complete portfolio of technical support and solutions for the FDA-regulated industry. MENTOR Technical Group delivers solutions with a flexible cost-effective approach to meet your company’s needs. Our purpose is to help you bridge the gap between your business strategies and results, by balancing three major aspects: People, Regulatory and Compliance, and Technology.
MENTOR Technical Group’s objective is to deliver reliable tailored solutions—from consultation to becoming part of your staff. This proximity helps us develop customized frameworks to help you unlock the hidden value in your plants, facilities, equipment, and staff, while optimally integrating resources, regulations, and technology.
MENTOR Technical Group’s commitment begins by getting involved from the conceptual phase up to the implementation phase of your projects. Our management staff has unparalleled experience in both the operating and consulting industries. We have over 200 technical staff members, which allows for efficient project execution.
At MENTOR Technical Group, we deliver on our commitments—every time, on time. Our enthusiastic highly skilled workforce consistently meets or exceeds client expectations. We don’t just perform for our clients; we work with integrity. Our professional staff takes pride in their work and acts with a sense of ownership.