Ford Motor Company
Release Train Engineer - Customer Domain
The Role
In this position...
The Technical Program Manager (TPM) for the Customer Domain is the execution lead for Ford Credit’s Master Data Management (MDM) transformation. You will not just track tasks; you will drive the strategy to migrate legacy systems (MCN) to our new Enterprise Party ID (EPID). You are accountable for the "One Plan"—integrating timelines across Digital, Legacy, Bank, and Ford Pro to ensure the successful launch of the Informatica MDM platform.
ResponsibilitiesWhat you’ll do. . .
- Develop and maintain the master execution plan (Gantt/Critical Path) for the MDM build, ensuring alignment between the Core Build team (Deloitte), Architecture, and consuming channels (Bank, FinSimple, Ford Pro).
- Actively manage risks and dependencies to accelerate timelines (e.g., targeting Q2 for Digital Integration), challenging assumptions and removing blockers.
- Hold system integrators and engineering teams accountable for delivery milestones, ensuring the Informatica MDM build meets architectural standards and business requirements.
- Serve as the "Air Traffic Controller" for the migration from MCN to EPID, coordinating necessary changes across Legacy (Pinnacle/LA) and Digital applications.
- Act as the primary point of contact for tracking high-level objectives (HIC) for Executive Leadership (SVP/EC level), translating technical progress into clear business status updates.
- Proactively identify "Collision Points" between the MDM rollout and other major launches (e.g., Bank Go-Live, Unified Billing), developing mitigation plans to protect critical paths.
You’ll have…
- Bachelor’s degree in Computer Science, Engineering, or related technical field.
- 5+ years of Technical Program Management experience, specifically managing complex data-centric or migration initiatives.
- Strong proficiency in creating and managing detailed execution plans (Gantt, Critical Path) while utilizing Agile/SAFe principles for team execution.
- Experience managing system integration partners (vendors) and holding them accountable to SOW deliverables.
- Ability to understand technical concepts (APIs, Data Models, Mainframe/Legacy Dependencies) to effectively challenge estimates and drive decisions.
- Exposure to Master Data Management (MDM) concepts, Informatica, or large-scale Identity Migration projects.
Even better, you may have...
- Experience in Financial Services, specifically with Core Banking or Lending platforms (Pinnacle, Fiserv, Alfa).
- Experience managing "Strangler Pattern" migrations (moving from Legacy Monoliths to Modern Microservices).
- PMP or SAFe certifications (but with a mindset of "Delivery first, Framework second").
Ford Motor Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.
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Pay Growth & Progression — The 2023 UAW–Ford agreement delivered immediate raises, restored cost-of-living adjustments, and accelerated progression to top rates for many hourly roles. These changes improved earnings trajectories compared with pre-2023 levels.
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Healthcare Strength — Hourly employees retained very low employee cost-sharing under the 2023–2028 UAW–Ford agreement, and salaried materials describe comprehensive day‑one medical, dental, and prescription coverage. Mental-health support and family‑building benefits add depth to the overall health package.
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Retirement Support — U.S. salaried roles feature a notable 401(k) contribution and match structure, and post‑2023 updates increased retirement contributions for many UAW‑represented employees. Together these elements strengthen long‑term financial security.
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The Company
What We Do
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
