iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.
Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.
At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.
We are looking for a senior Release Manager to oversee and coordinate application releases across environments, ensuring smooth, controlled, and timely deployments.
Responsibilities:
- Plan, coordinate, and manage release schedules.
- Track and manage all release-related tickets and change records.
- Ensure proper documentation and approvals are in place prior to production deployment.
- Communicate release status, risks, and timelines to stakeholders.
- Conduct post-release reviews and capture lessons learned.
- Maintain release calendars and ensure alignment across multiple teams.
Requirements
- Experience tracking and managing release tickets from initiation through production deployment.
- Ability to monitor release progress, identify risks, and escalate blockers proactively.
- Ensure all release activities follow defined governance and approval processes.
- Hands-on experience using Jira to track release tickets, user stories, defects, and change requests.
- Ability to create dashboards, filters, and reports for release visibility.
- Maintain accurate status updates and ensure traceability across environments.
- Coordinate deployment pipelines and validate successful releases across UAT, and PROD environments.
- Troubleshoot deployment failures and work closely with DevOps and infrastructure teams.
- Knowledge of software development concepts and lifecycle.
- Ability to understand application architecture and support troubleshooting during releases.
Nice to Have
- Highly organized with strong coordination and multitasking skills.
- Strong attention to detail and process compliance.
- Consistent, reliable, and deadline-driven.
- Strong communication and stakeholder management skills.
- Ability to work effectively under pressure during critical release windows.
Benefits
- An attractive salary package
- Private health insurance plan
- Career development and growth opportunities
- Continuous training via personalized seminars
- An amazing private & open-office workspace in Athens #LI_Hybrid
- Stable and enjoyable working environment
Skills Required
- Experience tracking and managing release tickets from initiation through production deployment
- Ability to monitor release progress, identify risks, and escalate blockers proactively
- Ensure all release activities follow defined governance and approval processes
- Hands-on experience using Jira to track release tickets, user stories, defects, and change requests
- Ability to create dashboards, filters, and reports for release visibility
- Maintain accurate status updates and ensure traceability across environments
- Coordinate deployment pipelines and validate successful releases across UAT and PROD environments
- Troubleshoot deployment failures and collaborate with DevOps and infrastructure teams
- Knowledge of software development concepts and lifecycle
- Ability to understand application architecture and support troubleshooting during releases
- Strong coordination, multitasking, attention to detail, and stakeholder communication (nice to have)
- Ability to work effectively under pressure during critical release windows (nice to have)
What We Do
iKnowHow is a Greek technology firm based in Athens and currently employing more than 120 engineers and IT professionals. The company was founded in 2002 and has since grown rapidly holding nowadays a significant market share in Greece, Cyprus and Europe. For almost two decades, the company has been offering a wide range of tailor made software solutions and specialized ICT strategy consulting services as well as building complex enterprise applications with emphasis on Digital Government, Business Automation, Information Security, Digital Transformation, e-Health and Industrial Automation solutions. The past years the company has significantly increased in size and financial yield, reaching almost 120 employees. IKH is organized into three business units: digital government, healthcare, and robotics. Our longstanding partnership with IBM and our knowledge of Open Source technologies has allowed us to complete significant ICT work for local and international organizations. IKH Innovation, our robotics arm, is a world-class team of robotics and software engineers with expertise in mechanical design, embedded control, data-driven intelligence and mobile robots. IKH Innovation designs and builds tailor-made robotic solutions capable of performing in demanding environments. evorad™ is our comprehensive RIS / PACS suite designed to cover a radiology department's needs from the moment patients walks in to the moment they walk out with their examination and their digital diagnostic report in hand. evorad™ has become the premier PACS solution of Greek public hospitals, used not only to process thousands of examinations per day, but also as the main teaching tools in medical schools and university hospitals.
