StarCompliance

Relationship Manager US

Posted 10 Days Ago

Hiring Remotely in US

Remote

Junior

Fintech • Analytics • Financial Services

The Role

The Relationship Manager builds strong client relationships, drives revenue through new product sales, and manages client interactions using CRM tools.

Summary Generated by Built In

About StarCompliance

StarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency.

Role

The Relationship Manager proactively cultivates strong relationships with clients and acts as their chief advocate within StarCompliance. They are responsible for managing the client operating environment required to grow the existing StarCompliance business by selling new products and services or increasing the usage of our product within the firm.

Relationship Managers report directly to the Head of Relationship Management. The position requires strong, effective communication skills, attention to detail, and a motivation to drive revenue. Communicating accurate, concise, and clear information in both verbal and written formats is essential. Strong new business acumen is imperative.

Requirements

You must have Sales experience in a SaaS business.
Establish and maintain strong relationships with existing clients and long-term profitability of StarCompliance accounts
Using the CRM and support ticketing systems, maintain a detailed history of activities and satisfaction level for each relationship
Cultivate strategic business relationships with both end users and top-level executives within each company
Identify and coordinate innovative solutions to address clients' strategic challenges while growing existing account revenue

College Degree
Highly structured, organized, and attentive to detail
Ability to interact professionally at all levels, both internally and externally
Excellent verbal, presentation, and written communication skills
Ability to identify new business opportunities and adeptly manage the sales process
Highly structured, organized, and attentive to detail
Ability to see open issues to resolution
Minimum of two years of experience in relationship management and/or sales
Experience in a Sales, quota-carrying role with proven negotiation skills
Enterprise Account Management experience
Familiarity with software web applications and product workflows
Proficient in Microsoft Office programs
Experienced in Salesforce CRM application
Ability to manage multiple deliverable deadlines in parallel

Desirable Skills

SaaS/Tech industry experience
Financial services experience

StarCompliance Background Checks

All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.

Equal Opportunity Employer Statement

We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.

This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.

Top Skills

MS Office

Salesforce

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The Company

HQ: Rockville, MD

164 Employees

Year Founded: 1999

What We Do

StarCompliance is the world's leading provider of compliance software to the global financial industry. Our clients include asset managers, broker-dealers, private equity firms, insurance providers, investment banks, and diversified financial institutions. Our scalable, easy-to-use solutions provide a 360-degree view of employee and business activity to help firms monitor and reduce risk, meet regulatory obligations, gain efficiencies, and drive employee adoption.

Our Employee Conflicts of Interest suite provides clients a single place for monitoring and mitigating potential employee conflicts, covering: personal trading activity; insider trading; private investments, gifts and entertainment spending; outside business activities; and political donations. The STAR Mobile app supports personal trading pre-clearance requests and gifts and entertainment spending submissions, and allows compliance officers and employee supervisors to review and approve those requests and submissions on-the-go. Compliance Control Room centralizes all firm deal-related activity—automatically surfacing critical data that might otherwise be missed—and allowing for easier conflict searches, so deals can be cleared faster and with greater confidence.