Relationship Manager-Small Business Finance

Reposted 17 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Fintech • Software • Financial Services
The Role
The Relationship Manager is responsible for developing and maintaining banking relationships with Small Business Finance clients, enhancing service, and identifying growth opportunities.
Summary Generated by Built In
Role       : Relationship Manager
Location : Dubai                       

Role Purpose:

This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service 
   
Key Accountabilities of the role     
 
  • Revenue:  

 

  • Expenses:  

 

  • Net Income:

 

  • Assets:
  • Consumer satisfaction, loan/financing repayment performance, loan/financing delinquency rates, consumer retention, substantiated Complaints, compliance with regulatory requirements/best practices guidelines and codes of conduct
No of valid customer complaints, Percentage of Delinquent customers, No. of customer exits due to Financial Crime Compliance reasons
 
Specialist Skills / Technical Knowledge Required for this role:
 
  1. Good  knowledge of ADIB’s Business Banking products & services
  2. Experience of credit analyses.
  3. Good knowledge of ADIB’s  Operational Policies & Procedures
  4. Proficient in credit appraisal techniques including credit, risk, business & financial analysis.
  5. Knowledge of Business Relationship Management.
  6. Fair Knowledge of UAE banking practices, regulations & risks
  7. Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
  8. General awareness of competitors in the local market
  9. Excellent knowledge of service standards
  10. Knowledge of Cross Sales 
  11. Computer skills
  12. Excellent Communication Skills

Skills Required

  • Good knowledge of ADIB's Business Banking products & services
  • Experience of credit analyses
  • Good knowledge of ADIB's Operational Policies & Procedures
  • Proficient in credit appraisal techniques including credit, risk, business & financial analysis
  • Knowledge of Business Relationship Management
  • Fair Knowledge of UAE banking practices, regulations & risks
  • Good Knowledge of Anti-Money laundering regulations
  • General awareness of competitors in the local market
  • Excellent knowledge of service standards
  • Knowledge of Cross Sales
  • Computer skills
  • Excellent Communication Skills
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Abu Dhabi, Abu Dhabi
10,072 Employees
Year Founded: 1997

What We Do

Abu Dhabi Islamic Bank, A Public Joint Stock Company, is a leading Islamic bank headquartered and listed in Abu Dhabi- UAE with a purpose of being a lifelong partner for customers, colleagues and community. Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 34 billion. The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalized customer experience with world-class digital banking services. ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, real estate and property management, payments and insurance services. ADIB has one of the largest distribution networks in the UAE with more than 60 branches. Internationally, the bank has a presence in six strategic markets - Egypt, , the Kingdom of Saudi Arabia, the United Kingdom, Qatar, Sudan and Iraq.

Similar Jobs

MongoDB Logo MongoDB

Senior Solutions Architect

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
Dubai, ARE
5550 Employees

ServiceNow Logo ServiceNow

Architect

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Dubai, ARE
29000 Employees

Mastercard Logo Mastercard

Manager, SME Product & Partnership Management

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Remote or Hybrid
Dubai, ARE
38800 Employees

Mastercard Logo Mastercard

Customer Success Manager

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Remote or Hybrid
Dubai, ARE
38800 Employees

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
31 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account