Relationship Manager - Payments/Enterprise

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Relationship Manager do at Fiserv?

As a Relationship Manager at Fiserv, you will play a pivotal role in maintaining and growing our client relationships. You will act as a strategic partner for stakeholders, ensuring their needs are met while driving mutual value. Your ability to understand each client’s unique situation and align our solutions with their goals will be critical to our continued success and leadership in the fintech industry.

What you will do:

• Develop and maintain strong relationships with key stakeholders within client organizations.

• Understand and address client needs, aligning Fiserv’s solutions with their strategic objectives.

• Provide proactive consultation and support, identifying opportunities for client growth and enhanced service delivery.

• Coordinate with internal teams to ensure seamless onboarding and integration of Fiserv solutions for clients.

• Monitor client satisfaction and act swiftly to address any issues, ensuring a top-tier client experience.

• Prepare and participate in regular client reviews, developing action plans to enhance the relationship and address potential challenges.

• Drive client engagement in Fiserv events, forums, and other activities to deepen client relationships.
   

What you will need to have:

• 10+ years of experience in relationship management or a client-facing role in the financial services or fintech/payments industry.

• 10+ years of experience utilizing CRM systems to manage and analyze client interactions and data.

• 10+ years of experience in developing strategic plans based on business data and market trends.

What would be great to have:

• 10+ years of experience in project management.
• 10+ years of experience in contract negotiation and closing.
• 10+ years of experience in delivering presentations to senior executives.
• 10+ years of experience in financial analysis and reporting.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.