The Role
Provide operational and tactical support to Rehoming centres by organising events and meetings, improving processes, supporting procurement, managing communications and shared inbox queries, producing branded materials, and acting as an operational point of contact when required.
Summary Generated by Built In
Are you an organised individual who enjoys working collaboratively to improve systems and processes?
We have an exciting opportunity to join the Rehoming central services team as a Rehoming Support Officer.
The Rehoming Support Officer provides both operational and tactical support to colleagues across the Rehoming department, with a focus on improving day-to-day systems and processes for our network of rehoming centres. By delivering specialist events, cultivating continuous improvement and ensuring centres are equipped with everything they need, this role provides efficient and effective support for our centre teams.
This role is a fixed term contract until 2 July 2027.
We have an exciting opportunity to join the Rehoming central services team as a Rehoming Support Officer.
The Rehoming Support Officer provides both operational and tactical support to colleagues across the Rehoming department, with a focus on improving day-to-day systems and processes for our network of rehoming centres. By delivering specialist events, cultivating continuous improvement and ensuring centres are equipped with everything they need, this role provides efficient and effective support for our centre teams.
This role is a fixed term contract until 2 July 2027.
What does this role do?
As Rehoming Support Officer, you will:
- be responsible for the management, organisation and delivery of Rehoming department events, meetings and conferences as required,
- proactively identify and suggest opportunities for continuous improvement of existing processes in rehoming centres, as well as assisting the Rehoming Support Manager with the transition of pilot programmes into business-as-usual ways of working,
- provide support with the procurement of key equipment for the rehoming centres,
- in the absence of the Rehoming Support Manager, act as a point of contact for rehoming operational matters,
- create and manage appropriate interdepartmental communications,
- update, maintain and where required produce branded materials for the Rehoming department in collaboration with appropriate colleagues in the organisation,
- manage queries in the shared inbox, raise purchase requests and action good receipts.
For a full list of job responsibilities, please refer to the job description.
Could this be you?
To be successful in this role, you'll have experience in a busy team support role with excellent attention to detail and organisational skills. You'll also have experience in event organisation, including major conferences and meetings. You'll have strong communication skills and will be able to develop and maintain good working relations with colleagues at all levels. You will be self-motivated and confident in managing a varied workload. You will also have strong IT skills and experience in developing and maintaining administrative processes and procedures.
Interviews are provisionally scheduled for 26th and 27th August online via teams.
Interviews are provisionally scheduled for 26th and 27th August online via teams.
About
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Skills Required
- Experience in a busy team support role with strong attention to detail and organisational skills
- Experience organising events, including major conferences and meetings
- Strong communication skills and ability to develop and maintain good working relations at all levels
- Self-motivated and confident in managing a varied workload
- Strong IT skills and experience developing and maintaining administrative processes and procedures
- Experience handling procurement tasks, purchase requests and goods receipts
Am I A Good Fit?
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The Company
What We Do
Dogs Trust is the UK's largest dog welfare charity, founded in 1891. Their mission is to ensure a better life for every dog by providing rehoming services, veterinary care, behaviour support, and education. Powered by a dedicated community of staff and volunteers, they work tirelessly to improve the lives of dogs across the UK and internationally, campaigning for better treatment and ensuring every dog receives the care and love they deserve.
