The Role
Manage the rehoming process by providing excellent customer service, matching dogs to adopters, arranging introductions and occasional home visits. Maintain dog status across kennels, foster and home stays, promote dogs with online profiles and images, support complex cases with Behaviour and Welfare teams, complete adoption paperwork, welcome visitors, and assist with kennel care.
Summary Generated by Built In
Looking to make a real difference to the lives of dogs and people?
As a Rehoming Coordinator at Dogs Trust, you'll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.
As a Rehoming Coordinator at Dogs Trust, you'll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.
What does this role do?
As a Rehoming Coordinator, you will:
- Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.
- Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.
- Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.
- Support the rehoming of long-term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.
- Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.
Could this be you?
With an experience of working in a rehoming centre environment you will have great customer service and communication skills. Knowledgeable about dogs and their welfare, you will have good organisational and time management skills.
Interviews are provisionally scheduled for WC 09 July 2026 at Kenilwoth Rehoming Centre.
Interviews are provisionally scheduled for WC 09 July 2026 at Kenilwoth Rehoming Centre.
About
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Skills Required
- Experience working in a rehoming centre environment
- Excellent customer service and communication skills
- Knowledge of dogs and their welfare
- Good organisational and time management skills
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The Company
What We Do
Dogs Trust is the UK's largest dog welfare charity, founded in 1891. Their mission is to ensure a better life for every dog by providing rehoming services, veterinary care, behaviour support, and education. Powered by a dedicated community of staff and volunteers, they work tirelessly to improve the lives of dogs across the UK and internationally, campaigning for better treatment and ensuring every dog receives the care and love they deserve.
