Rehabilitative Services Associate (RSA) Admin Support Receptionist- Bilingual BH (56909)
The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges, those who have suffered a trauma, and those at risk to enjoy lives of dignity and purpose. We are looking for a Rehabilitative Services Associate (RSA) Receptionist Bilingual who exemplifies that mission and wants to work for an organization that makes a difference.
Shift: 10:30am-7:00pm Monday-Friday
What will you be doing?
- Greet clients and answer phones
- Be professional and courteous at all times.
- Support program operations
- Complete monthly psychiatric billing
- Enter RSA MRO Rule 132 services into Cx360
- Scanning client records into Cx360
- Copying, faxing and distributing staff mail
- Track use of and order needed office supplies
- Psychiatric clinic tasks-scheduling, reminder calls, etc
- General Secretarial and Support duties
- Fluent in Spanish and English; Translating as needed
What will we provide Full Time employees. Benefits_Summary.pdf
- 21 Days of Paid Time Off plus 10 Paid Holidays
- Paid training
- Tuition reimbursement
- Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
- 401K with a 3.5% company contribution after one year.
Qualifications
What will you bring to the table?
- High School diploma or equivalent
- Two years experience in general office procedures preferred
- Bilingual in Spanish required
Physical:
- Use multi-line phone system, keyboard, mouse, headset.
- Unpack delivered boxes and put supplies in closets and cupboards. Be able to lift light weights, stoop and bend.
Equipment:
- Proficient in the use of general business equipment including Computers, Copy Machines and Telephones with a voice mail system.
- Knowledge of Microsoft Office and Outlook
Other requirements:
- Must be organized and have pleasant telephone manners.
- Must be able to handle multiple demands
- Attend in-service trainings, as required
- Valid Illinois Drivers license
- Use of employee personal automobile
- Minimum amount of automobile liability insurance as defined by AID’s personnel policies
- Demonstrate respectful communication with staff, clients, visitors
- Provide good Customer service
If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.
Skills Required
- High School diploma or equivalent
- Two years experience in general office procedures
- Bilingual in Spanish and English (fluent) / translation as needed
- Proficient with Cx360 (entering services, scanning client records)
- Knowledge of Microsoft Office and Outlook
- Proficient using multi-line phone systems, voicemail, computers, copy machines, headset
- Valid Illinois driver's license
- Use of employee personal automobile
- Minimum automobile liability insurance as defined by employer policy
- Organized, pleasant telephone manners, ability to handle multiple demands
What We Do
The Association for Individual Development (AID) provides customized services for individuals with developmental, behavioral, and crisis needs, aiming to empower them to achieve recovery, independence, and live lives of dignity and purpose.
