The Role
Coordinate regulatory assurance, reporting, submissions, evidence gathering, and responses to external oversight. Support transition to new regulatory standards, quality assure complex information, monitor risks and actions, and prepare executive briefings. Build relationships across the organisation, advise on regulatory requirements, challenge constructively, and support engagement with the Professional Standards Authority and other stakeholders. The role also drives continuous improvement and organisational readiness within a highly scrutinised professional regulator.
Summary Generated by Built In
About the Team
Join the Regulatory Assurance team at a pivotal moment for the NMC.
Based within the Office of the Chair and Chief Executive, the team sits at the centre of one of the organisation's most strategically important priorities: strengthening the NMC’s performance against external regulatory standards and maintaining stakeholder confidence in our regulatory functions.
The team is responsible for managing the NMC's relationship with the Professional Standards Authority (PSA) as its key oversight body, coordinating assurance activity, supporting senior leaders and helping the organisation demonstrate continuous improvement. Working across every area of the NMC, the team provides challenge, insight and coordination to ensure the organisation can evidence the quality, effectiveness and impact of its regulatory functions.
This is a highly visible role offering a unique view of the entire organisation. You'll collaborate with colleagues across our professional regulation, professional practice, policy, governance, operations and data teams, gaining insight into how a national regulator operates while helping shape its future performance and reputation.
If you enjoy working on complex organisational challenges, building influential relationships and driving improvements that matter, this is an opportunity to make a genuine impact at organisational level.
Your Role and Impact
As a Regulatory Assurance Manager, you’ll play a key role in helping the NMC strengthen its regulatory performance, improve organisational readiness and build confidence with external stakeholders.
You’ll work across the organisation to coordinate assurance activity, manage regulatory reporting processes and support the NMC’s response to external oversight and performance review requirements. A significant focus of the role will be preparing the organisation for working to new regulatory standards and helping colleagues understand what is required to demonstrate compliance, improvement and good regulatory practice.
In this role, you will:
- Lead and coordinate regulatory assurance activity, ensuring reporting, submissions and evidence are accurate, timely and aligned to organisational priorities.
- Support the organisation's transition to new regulatory standards, helping colleagues understand requirements and embed them into everyday practice.
- Gather, analyse and quality assure complex information from across the organisation, transforming it into clear and compelling reports, briefings and submissions.
- Coordinate organisational responses to external recommendations and findings, working with stakeholders to develop actions, monitor progress and demonstrate improvement.
- Build strong relationships across the NMC, influencing, supporting and constructively challenging colleagues to provide meaningful evidence and assurance.
- Act as a trusted adviser on assurance requirements, regulatory standards and performance expectations across multiple business areas.
- Produce high-quality reports, performance information and executive briefings for senior leaders and governance forums.
- Monitor risks, actions, dependencies and deadlines, ensuring key assurance activities remain on track and issues are escalated appropriately.
- Support engagement with the PSA and other external stakeholders and oversight bodies, helping to maintain positive, productive and professional relationships.
- Identify opportunities to improve assurance processes, strengthen organisational learning and enhance the NMC's overall regulatory performance.
This is a role where your ability to coordinate complex activity, influence stakeholders and communicate with clarity will directly contribute to the NMC's success, reputation and future performance.
What You'll Bring
We're looking for someone who is confident working with complex information, building strong relationships and coordinating activity across multiple teams to deliver shared goals.
You may already have experience in regulation, assurance, audit, oversight, performance reporting, public sector accountability, governance or another environment where you've managed complex stakeholder relationships and translated large volumes of information into clear, actionable insight. Experience within a regulatory environment would be advantageous, but we are equally interested in candidates who can demonstrate transferable skills from similarly complex and highly scrutinised sectors.
You'll also bring:
- Strong stakeholder management and relationship-building skills, with the ability to build credibility, influence outcomes and work effectively with colleagues at different levels.
- Experience leading or coordinating assurance, oversight, audit, performance review or regulatory reporting activity within a complex organisation.
- Excellent analytical skills, with the ability to evaluate complex evidence, identify key issues and draw balanced conclusions.
- Outstanding written communication skills, including the ability to distil detailed information into concise reports, briefings and executive summaries.
- Strong judgement and political awareness, with the confidence to navigate sensitive issues and competing priorities.
- The ability to manage multiple deadlines, workstreams and stakeholder expectations while maintaining exceptional attention to detail.
- Experience gathering, scrutinising and quality assuring information from a variety of sources to support decision-making and assurance activities.
- A collaborative approach, with the confidence to challenge constructively and influence positive outcomes across organisational boundaries.
- The ability to translate complex or technical information into clear, accessible messages for non-expert audiences.
- Resilience, adaptability and a commitment to continuous improvement in a fast-paced and high-profile environment.
Most importantly, you'll bring the curiosity, professionalism and relationship-building skills needed to help the NMC strengthen regulatory performance, improve organisational readiness and deliver meaningful change across the organisation.
Please note that this role requires you to review and work with sensitive and distressing material relating to fitness to practice cases and you will be given the appropriate support to deal with this material.
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK – regulated and supported by the NMC – a fit for the future organisation, with fairness and equity at the heart of everything we do. Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality. We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England. We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions. We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate’s right to practise. We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core. We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work.
Skills Required
- Experience in regulation, assurance, audit, oversight, performance reporting, public sector accountability, governance, or a similarly complex and highly scrutinised environment
- Experience leading or coordinating assurance, oversight, audit, performance review, or regulatory reporting activity within a complex organisation
- Strong stakeholder management and relationship-building skills
- Excellent analytical skills and ability to evaluate complex evidence and draw balanced conclusions
- Outstanding written communication skills, including concise reports, briefings, and executive summaries
- Strong judgement and political awareness
- Ability to manage multiple deadlines, workstreams, and stakeholder expectations with strong attention to detail
- Experience gathering, scrutinising, and quality assuring information from varied sources
- Ability to challenge constructively and influence positive outcomes across organisational boundaries
- Ability to translate complex or technical information for non-expert audiences
- Resilience, adaptability, curiosity, professionalism, and commitment to continuous improvement
- Experience within a regulatory environment
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The Company
What We Do
Independent regulator of 860,801 nursing and midwifery professionals. We cannot take referrals via social media, please see our website: http://nmc.org.uk/ftp
