#LI-HYBRID
WHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you’ll thrive both personally and professionally.
We are looking for a highly organized and skillful person to join our international Registration Team. This includes providing assistance and taking care of the entire registration cycle as well as communicating with all parties involved in the registration process.
RESPONSIBILITIES:
Accommodation:
- Manage hotel room block for all invited speakers in sync with the Accommodation Sales team.
- Handle booking requests, including check-in/check-out dates, room preferences, and special requirements.
- Coordinate room changes, updates, and last-minute adjustments as needed with the participants.
- Maintain clear and organized records of all bookings and communications.
Participant Registration/Coordination:
- Registration management in accordance with predefined work plan/timetable and in keeping with Kenes’ congress registration policies/guidelines.
- Responsible for the entire registration “life cycle” including entering participant data, communication with all parties involved in the registration process, generating registration reports based on relevant data to finalize accounts with all supplier’s post-congress.
- Travel Grant registrations and reimbursements.
REQUIREMENTS:
EDUCATION & EXPERIENCE:
• Fluent English, verbal and written communication;
• Ability to travel abroad (4-5 times per year);
• Highly detail-oriented and very well organized;
• Ability to work independently and in a team, reporting problems as they arise;
• Ability to work in a fast-paced environment, to prioritize and meet tight deadlines;
• High level of customer service;
• Computer skills - high level comprehension/ability, including Microsoft Office, ERP systems;
• Experience in Hotels, Tourism, Travel or Professional Event Management industry – an advantage;
• Experience working in any customer support related role – an advantage;
• Bachelor’s degree – an advantage;
WHAT WE OFFER:
- Real opportunities for professional development in a leading international company
- Friendly team culture that promotes initial and continual professional education and team collaboration
- Hybrid model & Flexible working hours
- Extra remote working days / weeks
- Flexible remuneration: food, transportation, daycare
- Easy access by public transport (really close by a metro stop)
- Regular team events
- Refer a friend program
In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!
Skills Required
- Fluent English with strong verbal and written communication skills
- Ability to travel abroad four to five times per year
- Highly detail-oriented and well organized
- Ability to work independently and collaboratively in a team
- Ability to work in a fast-paced environment, prioritize tasks, and meet tight deadlines
- High level of customer service skills
- Strong computer skills, including Microsoft Office and ERP systems
- Experience in hotels, tourism, travel, or professional event management
- Experience in a customer support-related role
- Bachelor's degree
What We Do
Our Mission: To be the world’s leading facilitator of meetings for global exchange of professional knowledge in medical, scientific and other professions, based upon our core values of integrity and excellence. With over 60 years of expertise, Kenes Group has become a global leader in meetings, excelling as a Professional Conference Organiser (PCO), Association Management Company (AMC), and Continuing Education Provider (CPD/CME). Founded in Tel Aviv in 1965 and headquartered in Geneva, Kenes Group has hosted over 4,300 conferences in more than 100 cities around the globe, providing services to over 220,000 participants per year. Over the past six decades, Kenes Group has established and maintained its winning reputation as a global meeting and association management provider. Recognised as the world leader in meeting planning, Kenes Group is the only global PCO dedicated to medical and scientific events. Kenes Group boasts a long-standing client base of some of the world’s foremost organisations and associations, with more than 100 returning and long term clients. With a team of over 350 professional, multi-cultural, multi-disciplinary employees in 18 locations on four continents, Kenes Group truly delivers global expertise with personal, local know-how. Our clients have come to rely on Kenes Group as a competent, loyal and trusted advisor. We have earned our reputation as the provider of choice for global conference management. Kenes Group is proud to be accredited member of IAPCO (International Association of Professional Congress Organisers) and ICCA (International Congress and Convention Association) and to have team members in both PCMA (Professional Convention Management Association) and ASAE (American Society of Association Executives).
