Registration Project Manager
Are you excited to shape exceptional event experiences and deliver seamless registration journeys for customers?
Do you enjoy collaborating with cross-functional teams to solve complex challenges and bring innovative ideas to life?
About our Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. You will travel up to 9 times a year to manage the onsite registration process at venues typically within the US!
About the Role
The Registration Experience Manager plays a key role in delivering seamless, engaging registration experiences across a portfolio of events. You will combine project management, problem-solving, and creativity to optimize processes, enhance customer experience, and drive continuous improvement. This role offers the opportunity to collaborate widely and see your work come to life onsite at events.
Responsibilities
Manage all facets of the registration process for assigned shows, including budgeting, forecasting and construction of the registration websites, including content and design (in conjunction with the marketing and digital teams)
Analyze post show surveys and customer feedback to determine action items for future registration improvements
Monitor registration pacing and trends
Think creatively to improve customer experience during the preshow and onsite registration process
Analyze data to determine pain points of registration and recommend future improvements
Develop the on-site registration layout using Visio to include counters, equipment, kiosks, electric, WIFI, signage, etc.
Hire, train, and supervise registration personnel, vendors, temporary staff, and contractors pre-show and on-site
Collaborate with Sponsorship Fulfillment team to ensure all sponsorships are in place while identifying new opportunities
Requirements
Experience in registration or event operations
Strong organizational and interpersonal skills, with the ability to manage multiple projects simultaneously
Experience developing and analyzing budgets and forecasts
Confident communication skills when working with vendors, agencies, associations, and internal partners
Strong critical thinking skills and ability to solve complex problems
Ability to work effectively in a fast paced, deadline driven environment
Willingness to travel frequently
Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Experience in registration or event operations
- Strong organizational and interpersonal skills, ability to manage multiple projects simultaneously
- Experience developing and analyzing budgets and forecasts
- Confident communication skills with vendors, agencies, associations, and internal partners
- Strong critical thinking skills and ability to solve complex problems
- Ability to work effectively in a fast paced, deadline driven environment
- Willingness to travel frequently (up to 9 times per year)
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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