Registration AML/CTF Manager, Assistant Vice President

IFDS Ireland has an opportunity for a detail-orientated professional to join our high performing Transfer Agency Operations Team as a Registration AML/CTF Manager, Assistant Vice President This is a permanent position contract. The ideal candidate has 5 years or more Fund AML/CFT experience and has prior experience as a people and operations/business manager in Funds or Financial Services.

Location: Hybrid including working at IFDS’s Dublin city centre office at Bishops Square, Dublin 2.

Your Role

We are looking for a AML/CTF Manager, AVP level, to join our Registrations team.   You will be responsible for delivering high quality service to Clients, Distributors and Investors in ensuring investor accounts are opened and updated in accordance with corporate and regulatory requirements. You will have a background in Financial Services, with a broad understanding of Transfer Agency and Fund Administration activities, and will have a strong knowledge of the Ireland AML/CFT regulations and guidance impacting investor accounts servicing.  You will lead and provide direction to your team, colleagues and client and to foster an environment of customer service and risk excellence. You will be integral to ensuring that the processes, controls and staffing in place are sufficient to address the risks, and will be experienced in identifying risks and designing controls.

Your Team

This individual will be part of the Transfer Agency Registrations team. You’ll be directly reporting into the Registrations Head of Function. You will lead a team of Associates and Managers to ensure excellence in client service as it relates to AML/CTF servicing.

Your Responsibilities

• Act as a subject matter expert (SME) for all AML/CTF cases related to investor onboarding and ongoing monitoring of investor accounts.
• Drive productivity across the team, ensuring all staff actively engage in improving their own productivity whilst improving accuracy. Ensure that procedures, policies and processes are adhered to so that a high quality service is delivered to the customer;
• Oversee your teams adherence to key controls through regular, periodic monitoring activities. Support AML Monitoring and Testing (M&T) & Internal audit reviews by providing requested information, providing walk-throughs and answering queries timely. Manage M&T & Audit findings effectively and professionally, setting achevable actions and realistic target dates and meeting or exceeding close-out deadlines.
• Be accountable and effectively manage stakeholder (Internal/external) expectations around priorities or escalations as they arise.
• Be familiar with and understand regulatory requirements in relation to tax reporting as they affect investor account set-up and maintenance, e.g. FATCA, CRS
• Actively participate in requirement workshops, update job-aids and ensure operational readiness for Op model changes associated with transformation or digital initiatives.
• Contribute to the development of the organisation in terms of department strategy, service offerings and staff development.
• Handle and resolve complex or unusual operational and managerial problems that are referred from Management & Team and provide regular feedback
• Initiate and oversee tasks within a continuous improvement to ensure the Department is efficient and quality driven;
• Ensure compliance with regulatory requirements;
• Promote risk awareness, assessment and control within the department

Your Profile

• Minimum 6/8 years’ experience in business operation (or financial services industry)
• Extensive Fund AML/CFT expertise and knowledge of Ireland AML/CFT regulations and guidance.
• Knowledge of Luxembourg AML/CFT Requirements would also be beneficial.
• Strong understanding of Fund Accounting, Custody and Regulatory background to Funds Industry
• Comprehensive procedural, technical and product knowledge of Transfer Agency interfaces and platforms
• Excellent communication skills (internal and external)
• Advanced computer skills (MS Office: Excel, Word, PowerPoint, Access and Outlook)
• Ability to work under pressure while maintaining high accuracy and quality standards, analytical and process/numeracy thinking skills
• Management experience to act as a leader and build a positive atmosphere of co-operation within the department and where all team members are engaged
• Self-motivated, organized in order to meet tight deadlines and flexible to new ideas
• Strong issue resolution skills with a focus on risk controls and client focus
• Fluent in English (written & oral) - additional Languages (e.g. French, German, Italian and/or Spanish) are considered as an advantage

About Us

We are a world leading Transfer Agency that delivers premium service solutions to the world’s largest financial services companies. We have offices in Ireland, Luxembourg and Canada. Our close connection to our 2 shareholders, State Street Corporation and SS&C Technology Inc, ensures our global reach and access to advanced digital software solutions for our clients.

Our culture is underpinned by our IFDS core values of PACE+L (Professional, Accountable, Client-Focus, Excellence and Leadership). Our Employee Resource Groups (ERGs) provide a safe space for people to connect. At IFDS, our ERGs are employee-led and fully endorsed by the senior management team ensuring an holistic approach to all aspects of diversity, equity and inclusion.

What are some of the benefits of working at IFDS?

• 26 working days holiday plus ‘Birthday Day’ and ‘Disconnect Day’ off.
• Private health insurance
• Generous workplace pension scheme
• Bonus and employee share schemes
• Hybrid working practices
• Financial support for relevant external education / training

IFDS is regulated by the Central Bank of Ireland.  We are an equal opportunities employer and we are committed to fostering an inclusive and equitable workplace. We value diversity both in background, as well as skills and experience.

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