Jobs at State Street

Leads global execution of a unified technology client engagement operating model. Oversees lifecycle and deal-pod delivery, governance, risk, performance management, and client experience improvements. Serves as the senior delivery counterpart to executive stakeholders, manages complex engagements and organizational dependencies, resolves escalations, and coaches senior leaders. The role requires enterprise transformation leadership, operating model centralization, data-led performance improvement, and accountability for measurable delivery outcomes.

Leads the enablement and transformation engine for Technology Client Experience. Owns client feedback, NPS insights, KPI reporting, engagement tooling modernization, content standards, process adoption, and transformation execution tracking. Establishes consistent client engagement practices across regions and teams while enabling data-driven decision-making, scalability, transparency, and continuous improvement. Partners with senior leaders and cross-functional teams to implement the operating model and translate strategy into measurable outcomes.

Senior leadership role accountable for Alternatives NAV operations, enterprise-level decision-making, staffing and operating model design, First Line of Defense risk ownership, audit and regulatory oversight, governance forum leadership, engagement with ERM/Compliance/Audit, and driving strategic transformation with appropriate risk governance.

Leads technical readiness for new client onboarding and conversions within transfer agency operations. Responsibilities include requirements gathering, due diligence, gap analysis, UAT and product testing, process design, project planning, risk and escalation management, stakeholder coordination, governance, documentation, status reporting, and regulatory compliance. The role collaborates extensively with clients, sales, operations, and project teams to implement global operating models and ensure successful technical setups and transitions.

Lead client implementations for State Street’s Account Services products on the Alpha Front-to-Back platform. Gather and document requirements, design operating models, advise stakeholders, configure account services, facilitate workshops, support testing, and coordinate post-production transition. The role requires strong business analysis, client communication, process documentation, data-model interpretation, and collaboration across business, implementation, and technology teams.

Direct financial reporting cycles and regulatory filings for alternative investment clients. Manage preparation and review of annual and interim financial statements, oversee onshore and offshore teams, resolve client and auditor issues, improve procedures and technology, manage client relationships, and lead staff development. Ensure compliance with SEC, GAAP, and IFRS requirements while coordinating resources, controls, operational efficiency initiatives, and reporting deliverables.

Leads end-to-end environment and batch management across complex implementation programs. Responsibilities include environment readiness, testing, batch architecture, conversion planning, operational readiness, governance, reporting, issue resolution, and go-live coordination. The role aligns Product, Technology, Operations, Delivery, Release Management, clients, and vendors while driving standardization, automation, performance improvements, and successful testing and production outcomes.

Leads Employee Relations strategy and operations across India and APAC. Oversees complex investigations, misconduct, grievances, executive matters, and associated legal, regulatory, reputational, and operational risks. Advises senior leaders, partners with HR, Legal, Compliance, and Security, ensures consistent regional standards, supports organizational change, and develops a high-performing ER leadership team. Uses case data, metrics, and technology-enabled processes to identify trends, improve outcomes, and strengthen governance.

Manages securities lending returns, collateral, repricing, cash and non-cash processing, settlement exceptions, and counterparty issues. Coordinates with traders, clients, fund groups, brokers, and internal teams to resolve discrepancies, monitor aged returns, validate positions, execute securities movements, and confirm money movements. The role also identifies operational risks and recommends process improvements. Requires strong agency lending, capital markets, equities, trade settlement, and collateral management expertise, advanced Excel skills, and flexibility for a US shift in Bangalore.

Manage cloud and AI financial operations across enterprise environments. Responsibilities include monitoring consumption, building data pipelines and dashboards, supporting budgeting and forecasting, analyzing variances, optimizing cloud commitments and usage, developing allocation and chargeback methodologies, detecting anomalies, enforcing governance controls, and translating technical-financial insights into recommendations for engineering, business stakeholders, and senior leaders.

Leads the enterprise FinOps for AI discipline, establishing governance, cost transparency, forecasting, allocation, chargeback, optimization, and reporting across AI platforms and services. Builds AI unit economics, embeds financial guardrails into development workflows, validates savings, and partners with engineering, finance, procurement, security, and business leaders. Communicates AI spending, risks, trade-offs, and investment opportunities to executives while developing methodologies and operating models for evolving AI consumption.

Perform depositary oversight controls for investment funds, including cash-flow monitoring, reconciliations, asset safekeeping, valuation, subscriptions, redemptions, distributions, investment restrictions, and transfer agency activities. Investigate and escalate risks, discrepancies, breaches, and overdue positions; maintain control documentation and support process improvements. The role requires knowledge of financial markets, fund administration, UCITS, AIFMD, and depositary or custody operations.

Lead development and implementation of enterprise data quality management standards, controls, measurements, and Collibra-enabled solutions. Translate regulatory requirements into business and technical requirements, drive issue management, reporting, governance, and cross-functional adoption to improve data quality and regulatory alignment.

Lead design and delivery of enterprise data quality management capabilities using Collibra and related platforms. Translate policies and regulatory expectations into requirements, user stories, and workflows; implement data quality measurement, monitoring, issue management, controls, and reporting; partner with business and technology stakeholders; support Agile delivery, testing, adoption, and governance forums to improve data quality and control effectiveness.

Review and approve new brokerage accounts, oversee account maintenance and complex lifecycle events, and perform Series 24 supervisory reviews. Manage trusts, estates, entities, beneficial ownership, tax documentation, transfers, exceptions, and risk escalations. Partner with advisors and Client Service, maintain audit-ready records, and improve onboarding workflows using Salesforce and AI-enabled tools. The role also supports Cashiering and Transfers while helping develop scalable operational functions.

Leads the strategy and transformation of an enterprise AWS platform toward AI-enabled, automated operations. Responsibilities include reliability engineering, observability, resiliency, SRE, automation, security governance, incident leadership, operational intelligence, and platform productivity. The role establishes cloud operating standards, drives AI-assisted remediation and analytics, leads disaster recovery and chaos engineering, and builds a high-performing organization across platform operations and engineering disciplines.

Owns end-to-end architecture for a major generative AI platform and shared AI services. Responsibilities include designing model integrations, APIs, data flows, orchestration, RAG and agentic workflows; defining architecture standards, integration contracts, and non-functional requirements; ensuring security, resilience, compliance, governance, observability, and scalability; and conducting architecture reviews and proof-of-concept assessments. The role partners with product, engineering, data science, cloud, security, and control teams to deliver production-ready enterprise AI systems.

Manage end-to-end institutional client onboarding from request through account activation. Review and validate KYC documentation, issue requirements, resolve gaps, coordinate with KYC, legal, regulatory, operations, and offshore teams, track case progress, escalate risks, and support account maintenance and periodic reviews.

Performs end-to-end AML/KYC due diligence for customer onboarding, periodic and event-driven reviews. Responsibilities include CIP, CDD, EDD, sanctions and PEP screening, AML risk assessments, complex ownership analysis, documentation validation, quality assurance, regulatory support, stakeholder coordination, training, escalation of concerns, and maintaining KYC records and reporting tools.

Perform end-to-end AML/KYC due diligence for customer onboarding, periodic reviews, and event-driven reviews. Create and maintain KYC profiles, validate CIP/CDD/EDD documentation, conduct sanctions and PEP screening, assess AML risk, analyze ownership structures, and perform quality assurance checks. Collaborate with front-office teams and stakeholders, meet KRI/KPI targets, support regulatory examinations and AML training, escalate concerns, and maintain compliance with applicable policies and procedures.