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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Regional Workplace Experience Manager (AMER)
Why We Have This Role
Qualtrics’ Global Real Estate Team manages all company sites worldwide to create productive, safe, and collaborative work environments. This role exists to lead the Workplace Experience team that ensures every employee, visitor, and customer enjoys a seamless and inspiring workplace. You will lead a diverse team across the Americas, driving innovative and practical solutions that shape how and where we work. Partnering closely with teams across People, Facilities, IT, and more, you will help define the experience and culture of Qualtrics’ offices while embodying our core TACOS values.
How You’ll Find Success
- Takes initiative to design and implement workplace strategies that maximize connection and productivity
- Leads collaboratively across functions and geographies, building trust and influence
- Mentors and develops a diverse, high-performing team with clear vision and accountability
- Uses data and employee feedback to continuously refine and improve the workplace experience
- Manages budgets thoughtfully to balance cost-efficiency and quality service delivery
- Acts as a change agent, driving adoption of new workplace models and ways of working
- Maintains hands-on involvement with operations to ensure smooth, day-to-day execution
How You’ll Grow
- Strengthen leadership skills by managing and growing a cross-functional, multi-location team
- Gain deep expertise in hybrid work models and evolving workplace technologies
- Build strategic influence by collaborating and presenting to senior leaders to shape company-wide policies
- Enhance financial and operational management capabilities by overseeing budgets and vendor partnerships
- Develop agility and problem-solving skills while navigating complex, global workplace environments
Things You’ll Do
- Develop and implement a flexible workplace strategy that supports a hybrid work environment and drives employee engagement
- Lead the Workplace Experience team, fostering a culture of continuous improvement and professional growth
- Ensure compliance with all workplace safety, health, and regulatory standards across regional locations
- Oversee workplace operations including food programs, events, and facility services to enhance employee satisfaction
- Manage financial performance of workplace programs, identifying efficiencies and controlling costs without sacrificing quality
- Collaborate with key stakeholders to align workplace initiatives with broader company goals and employee needs
What We’re Looking For On Your Resume
- Bachelor’s degree in Business Administration, Facilities Management, or a related field; a
Master’s degree is a plus. - 7+ years of progressive corporate and/or consulting experience in the areas of
Workplace Management, High End Hospitality or Food Service, Human Resources, or
comparable fields - Proven experience leading workplace experience or related teams in corporate, hospitality, or consulting settings
- Track record managing multi-location workplace portfolios and delivering impactful programs
- Demonstrated success working cross-functionally with People Ops, Facilities, IT, Finance, and Communications teams
- Strong financial acumen, including budget management and cost optimization
- Skilled at leveraging data and employee feedback to inform decisions and influence leadership
- Experience supporting hybrid or digital-first workforces preferred
What You Should Know About This Team
- We are passionate about creating exceptional workplace experiences that enable employees to thrive
- Our team values transparency, collaboration, and continuous learning aligned with Qualtrics’ TACOS principles
- You will lead impactful change, directly influencing how work gets done across multiple sites in the Americas
- We invest heavily in professional development and mentorship to help you grow your skills and career
- The team fosters a supportive and dynamic culture where every voice matters
Our Team’s Favorite Perks and Benefits
- Competitive health and wellness programs tailored regionally
- Opportunities for career development, including training and leadership coaching
- Comprehensive benefits package with generous PTO and holidays
- Recognition programs and ERG participation (MosaiQ, Q Pride, Q&Able, QSalute, WLD, Green Team).
- Regular team-building events to foster connection and fun
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. Given the nature of this role, it is required that you are in office 5 days a week. #onsite
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:
Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
