Regional Training Manager - California

If you were the Regional Training Manager now, here are some of the core activities you would be doing:

• Training, coaching, and validating the proficiency of Store Managers
• Delivering key aspects of the Store Manager Training Program
• Working with Store Managers and Regional Managers to ensure training and development is thriving in stores and provide feedback and coaching to retail teams
• Collaborating with the Regional Managers in your area to support with regional training assessment, determining needs and recommending training programs
• Evaluating and reporting on proficiency and opportunities in your region
• Regularly travelling to all stores within your area for on-going training and coaching
• Consulting and collaborating with HQ partners on large-scale training initiatives
• Developing training strategies that maximize engagement, retention, and adoption
• Incorporating change management methodologies into training strategies
• Supporting and consulting on content creation and delivery process
• Collaborating with stakeholders to ensure training is integrated into the relevant retail training programs
• Delivering training and train-the-trainers for role training programs, product education, and cyclical training as needed
• Maintaining an in-depth understanding of Arc’teryx store operations, leadership best practices, and product knowledge
• Maintaining a working knowledge of role overview documents for all retail roles
• Auditing training and development practices in stores and champion high quality and consistent delivery of our programs
• Supporting in the planning and execution of new store training strategies
• Maintaining an in-depth knowledge of Arc’teryx product
• Be an ambassador for our brand, setting an example of retail excellence for our staff
• Providing ongoing feedback and insight to maximize retail training impact, platforms and resources
• Supporting special projects as needed

Here are some of the things you could be working on in the future:

• Developing training strategies that maximize engagement, retention, and adoption for your Region
• Incorporating change management methodologies into training strategies for your Region
• Supporting and/or lead the training content creation and delivery process for your Region
• Evaluating and reporting on training strengths and opportunities in your area

Are you our next Regional Training Manager:

• You have a bachelors degree in Education, adult learning, facilitation/training, coaching, instructional design, or related field, or an equivalent combination of experience or professional certifications
• You have 5+ years of experience as a retail Store Manager
• You have 5+ years training delivery experience and are a skilled facilitator (either in the SM role or as a focused role)
• You have experience in Training content creation and/or instructional design experience an asset
• You are able to frequently travel
• You have a proven track record of creating and/or delivering impactful and engaging training that meets and/or exceeds KPI’s
• You have knowledge of adult learning principles
• You are an excellent communicator, both written and verbal
• You are a consummate researcher and learner who keeps up to speed with industry trends
• You are an innate people developer, proficient teacher, and skilled coach
• You have excellent brand and product knowledge
• You are proficient at managing multiple competing deliverables
• You are committed to excellence and personal development
• You are proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You are able to balance autonomy and collaboration
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it