Regional Support Manager

Reposted One Month Ago
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Harefield, Hillingdon, Greater London, England, GBR
In-Office
Senior level
Healthtech
The Role
Provide operational and clinical support to multiple care homes across North London. Coach and mentor Home Managers, lead audits, analyze quality metrics, develop improvement plans, and work with regional quality and operational teams to maintain high standards of care.
Summary Generated by Built In

Job Description:

Regional Support Manager (Clinical or Non Clinical)

Covering 7 Homes around North London

Full time & permanent

Salary: £Competitive salary

Plus eligibility for 10% management bonus scheme, Company car & Superb benefits including private medical insurance, life assurance and excellent pension contributions

Do you want to work in a rewarding environment where you can truly make a difference each and every day? 

Do you want to work in a fast-paced team environment where no day is the same?

What’s in it for you? The benefits include;

  • Job satisfaction! Being able to make a difference to our residents and their families lives each and every day 

  • Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance 

  • 33 days annual leave (inclusive of statutory bank holidays) 

  • Comprehensive induction, on-going training and development to support your career prospects 

  • Discounted gym membership, free flu vaccine and discounts on Bupa dental care.

About the role
You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.
Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.
You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.

Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.
You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen. 

What are we looking for:

  • Previous experience of performing successfully in a Home Manager or Quality role.

  • Registered Nurse (Desirable) with a strong clinical knowledge base.

  • Experienced in leading audits (internal & external), creating action plans

  • Adaptability and able to work across a number of different care homes with differing requirements.

  • Experienced in coaching and supporting teams around clinical concerns such as Analysing of data for trends/themes.

Who are we? 

We are a leading healthcare group, we run care homes, retirement villages, health centres, dental centres and hospitals all over the world. As well as providing insurance to over 16 million people. We’re a big company but no matter what business area you’re in, our purpose is simple – helping people live longer, healthier, happier lives and making a better world. And we have belief in you to help us achieve it. 

To find out more about our care home teams, find us on Facebook and Twitter by searching for Bupa UK Careers. 

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better

Time Type:

Full time

Job Area:

Care Home - Management

Locations:

Hadley Lawns, Harts House, Manley Court, Nairn House, Stamford Care Home, The Arkley, The Highgate

Skills Required

  • Previous experience as a Home Manager or in a Quality role
  • Registered Nurse with strong clinical knowledge
  • Experience leading internal and external audits and creating action plans
  • Ability to work across multiple care homes with differing requirements
  • Experience coaching and supporting teams on clinical concerns and analysing data for trends/themes

Bupa Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bupa and has not been reviewed or approved by Bupa.

  • Healthcare Strength — Health cover via the UK Health Trust, day‑one medical support for frontline roles, and dedicated women’s health initiatives indicate a robust, health‑centric package. Access to digital GP, nurse lines, and options such as dental and health cash plans further reinforce medical and preventive care breadth.
  • Wellbeing & Lifestyle Benefits — Wellbeing programs span mental, physical, emotional, and financial support, with offerings like EAP access, gym discounts, and health assessments. Flexible work and wellbeing programs highlighted in some regions add to lifestyle value.
  • Parental & Family Support — Policies include enhanced parental leave in certain UK business units and a family mental‑health support line. Options to extend medical coverage to dependants and family‑oriented allowances strengthen support beyond the individual.

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The Company
HQ: London
23,800 Employees
Year Founded: 1947

What We Do

Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India. For more information, visit www.bupa.com

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