Regional Study Coordinator

Responsibilities / Duties:

• In this role you will be responsible for managing clinical projects to ensure the successful delivery of all lab services, including kits shipment, sample testing and sample management of a clinical study for the Asia region
• Act as regional liaison between Labcorp Central Lab Services (CLS) Global Study Manager and various CLS departments involved in the clinical protocol
• Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the Asia platforms and through all study stages, from set-up to closure
• Review the study Statement of Work, a document that specifies the scope of services CLS will perform for a clinical protocol and contains information approved by the sponsor and necessary to define the protocol specific database, to ensure regional feasibility and make appropriate recommendations to the Study Design Lead
• Ensure a detailed knowledge of the Statement of Work specifications and very good understanding of how they impact every lab services aspect of the clinical trial
• Manage day-to-day regional study related activities, including responding and resolving challenges in logistics, lab tests resulting, monitoring and study supplies, keeping the Global Study Manager informed of any study development
• Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop
• Responsible for implementing monitoring and setting up of local performance metrics and taking corrective actions when needed.
• Liaise with the Global Study Manager for any tasks assigned to the Regional Study Coordinator as part of the Global Monitoring Plan
• Demonstrate ability to work in a matrix environment where task assignments can be channeled down to be completed by Regional Study Coordinators while other task assignments will need to be delegated to other functional groups; demonstrate flexibility in handling both categories of tasks
• Participate in functional meetings, learning forum and provide input, keeping processes up to date
• Support a culture of continuous improvement, quality and productivity
• Support CLS Global Project Management strategy and deliver outstanding customer satisfaction and performance

Qualification:

• Bachelor Degree in relevant fields.
• Relevant professional / internship experience in clinical research or pharmaceutical industry will be an advantage
• Ability to use computer and office software applications (e.g. Microsoft Word, Excel, MS-Access and Outlook)
• Strong interpersonal skills
• Influence and negotiation skills
• Demonstrated ability to plan and prioritize.
• Demonstrated communication and organizational skills.
• Demonstrated attention to detail.
• Proven ability to excel in a fast paced environment
• Proven teamwork
• Proven experience and knowledge of processes and tools used in department
• Demonstrated ability to liaise with internal departments
• Demonstrated ability to facilitate meetings
• Demonstrated participation in process improvement initiatives
• Liaising with China counterparts is expected, proficiency of Chinese is essential