At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Sales Support Manager__
Your role and responsibilities
We are seeking a proactive and customer-focused Regional Senior Customer Support Specialist to support the sales and service activities of ABB Motion business across Malaysia, Singapore, and Thailand Market. In this role, you will work closely with ABB Local Sales Units to provide technical and commercial support, respond to customer inquiries, prepare quotations, and help identify new business opportunities. You will play a key role in delivering exceptional customer service, building strong customer relationships, and supporting the growth of the business within the assigned region.
The Work Model for this role is: #LI-Hybrid
- Configuring products mechanically and electrically using available tools and systems.
- Providing professional technical and commercial support to customers and local sales teams.
- Supporting in achieving sales targets related to revenue, profitability, and product mix.
- Collaborating with cross-functional teams to deliver the best solutions for customers.
- Supporting in identifying new business opportunities in line with the country sales strategy.
- Managing sales administration, quotations, customer follow-ups, and support project execution when required.
- Traveling within the assigned region to engage customers, implement marketing initiatives, build relationships, and contribute to continuous team improvement.
Qualifications for the role
- Bachelor’s degree in engineering is required; master’s degree is an advantage.
- Candidates with a background in Electrical or Mechanical Engineering providing sales support and other techno-commercial activities.
- Relevant experience in a similar role, ideally within an international or multicultural business environment.
- Strong commercial awareness with a proactive, customer-focused, and sales-driven mindset.
- Excellent communication and relationship-building skills, with the ability to engage effectively with customers and stakeholders.
- Fluent in written and spoken English; proficiency in additional languages is considered an asset.
- Willingness and flexibility to travel within the assigned geographic region for short-term business assignments.
- Self-motivated, results-oriented, and capable of working independently while collaborating effectively within a team environment
What’s in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
More about us
ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Skills Required
- Bachelor's degree in engineering
- Background in Electrical or Mechanical Engineering
- Experience in a similar technical sales support or techno-commercial role
- Experience in an international or multicultural business environment
- Strong commercial awareness and sales-driven mindset
- Excellent communication and relationship-building skills
- Fluent written and spoken English
- Proficiency in additional languages
- Willingness to travel within the assigned geographic region
- Master's degree
- Ability to work independently and collaboratively
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
-
Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
-
Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
-
Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
