Regional Quality Manager (Asia Pacific)

Reposted 9 Days Ago
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408533, Singapore, SGP
In-Office
Senior level
Logistics • Transportation
The Role
Lead regional deployment and governance of the Enterprise Quality Management System across Asia Pacific logistics sites. Conduct internal audits, manage certification programmes (ISO, TAPA, GxP, GFSI, SQAS), support audit readiness, train teams, monitor quality KPIs, support customer CAPAs (especially pharma), and partner with cross-functional stakeholders to drive continuous improvement and compliance.
Summary Generated by Built In

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

We offer

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Key responsibilities

Quality Management Systems, Certification & Compliance

  • Support the implementation and continuous improvement of the Enterprise Quality Management System (QMS) and ISO 9001 certification across targeted Asia Pacific sites, including Air, Cold Stores, and Cold Chain Logistics operations.

  • Conduct internal quality audits and deliver quality awareness and training programmes in line with the Enterprise QMS roadmap and audit plan.

  • Partner with product owners and business stakeholders to support Enterprise QMS deployment and PRIME programme initiatives that strengthen quality performance and compliance.

  • Maintain and govern a regional register of external certifications, including ISO, TAPA, SQAS, GxP, and GFSI, in collaboration with Centre Quality and country/site stakeholders.

  • Provide subject matter expertise on quality management systems, certification requirements, audit readiness, and continuous improvement initiatives.

  • Support country and site teams on quality-related matters across logistics operations, including air freight, trucking, warehousing, cargo handling, and other supply chain activities.

Quality Governance, Performance & Stakeholder Partnership

  • Support the implementation of global quality standards, policies, and best practices across the region.

  • Collaborate with regional and global stakeholders to promote quality governance, compliance, and operational excellence.

  • Partner with cross-functional teams to foster a quality-focused culture and continuous improvement mindset.

  • Contribute to initiatives that enhance operational quality, customer satisfaction, regulatory compliance, and business performance.

  • Support regional product and sales teams in customer engagements, audits, and business development activities on quality-related matters.

  • Monitor, analyse, and report quality KPIs and performance metrics, leveraging insights to identify risks and improvement opportunities.

  • Serve as a regional quality contact for Automotive, Pharma, and Food Safety Management Systems, providing guidance on customer requirements, CAPAs, and regulatory compliance.

  • Support customer-related pharma CAPAs, particularly in locations with limited quality resources.

We’re looking for

  • Certified Lead Auditor qualification preferred.

  • Proven experience conducting audits and managing certification programmes across recognised standards.

  • Strong knowledge of ISO 9001 and other certification frameworks such as TAPA, GxP, GFSI, SQAS, or Food Safety Management Systems.

  • Experience preparing organisations for external audits and certification processes.

  • Proven experience deploying and governing quality management frameworks across multiple sites, countries, or business units in a regional environment.

  • Strong stakeholder management and influencing skills, with the ability to collaborate across diverse teams and geographies.

  • Customer-focused mindset with the ability to balance compliance requirements and business objectives.

  • Strong analytical, problem-solving, and data-driven decision-making capabilities.

  • Excellent communication skills and the ability to work effectively in a matrix organisation.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Skills Required

  • Certified Lead Auditor qualification
  • Proven experience conducting audits and managing certification programmes across recognised standards
  • Strong knowledge of ISO 9001 and certification frameworks such as TAPA, GxP, GFSI, SQAS, Food Safety Management Systems
  • Experience preparing organisations for external audits and certification processes
  • Proven experience deploying and governing quality management frameworks across multiple sites, countries, or business units in a regional environment
  • Strong stakeholder management and influencing skills across diverse teams and geographies
  • Customer-focused mindset with ability to balance compliance and business objectives
  • Strong analytical, problem-solving, and data-driven decision-making capabilities
  • Excellent communication skills and ability to work effectively in a matrix organisation
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The Company
HQ: Copenhagen
58,338 Employees

What We Do

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.

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