$80,000 - $100,000 annually
Company OverviewThe Regional Production Services Manager will assist Pinnacle Live’s venue operations teams with the pre-planning, logistics, resource allocation, accounting, and onsite management of large-scale productions. As a member of Pinnacle Live’s Production Services department, the Regional Production Services Manager may also be tasked with filling show operator positions.
- Collaborate with Venue Sales, Venue Operations, Rigging Services, and Power Services to plan and execute high-level production in accordance with Pinnacle Live’s production standards.
- Serve as the remote point of contact for project planning and on-site point of contact for production site visits and event execution as requested by venue staff.
- Identify and train Event Services Technicians and Senior Event Services Technicians so that they may serve as competent show operators on production-level events.
- Identify and maintain relationships with labor brokers and subrental vendors to maintain Pinnacle Live’s access to partners that can assist with production-level event execution.
- Create detailed production schedules and define cadence of deliverables for each project as requested by Venue Operations.
- Assist Venue Operations in obtaining quotes from qualified sub-rental vendors, as necessary.
- Prepare and implement project budgets including pre-event estimates and post-event actuals.
- Create and edit orders for internal charges related to Production Services resources.
- Function as production subject matter expert, consult venues to choose appropriate equipment and staffing levels with a focus on utilizing in-house resources when possible.
- Translate client requests into holistic production visions and identify opportunities to capture additional revenue in the sales process.
- Generate CAD files as needed for projects to demonstrate the accurate scale of production elements including, but not limited to, staging, lighting, projection, audio, and cable pathing.
- Calculate power consumption of production components to ensure adequate power, coordinating with the Power Services department as necessary to engage additional resources.
- Assist with Rigging Services requests on production-level events.
- Manage in-house, third-party, and/or union laborers to set, operate, and strike large productions.
- Perform other related duties as assigned.
Core Competencies
1. Critical Thinking - Identifies root cause of problems and prevents the problems from recurring within assigned department. Considers impact of team's decisions.
2. Job Knowledge - Uses in depth knowledge of concepts, principles, and procedures and applies them to varied and complex situations within assigned department. Keeps up to date on developments that affect job.
3. Management Skills - Provides on-going guidance and assistance to improve morale and productivity. Identifies employees for development, succession planning, and training as needed. Effectively manages underperforming employees to improve or leave.
4. Persuasiveness / Negotiating - Influences and shapes issues and desired outcomes.
5. Presentation Skills - Creates presentations for their managers to deliver. May occasionally deliver presentations to their teams as required.
Supervisory Responsibilities
Delegates work and assignments to team members based on expertise, work experience, and time constraints.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
- Strong written and verbal skills necessary to complete assigned tasks and excellent project management skills a must.
- Excellent understanding of signalflow and technical troubleshooting skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and critical thinking skills.
- Strong understanding of basic electrical theory and principles.
- Strong understanding of basic rigging standards and practices
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate when appropriate.
- Demonstrated proficiency with Microsoft Office Suite.
- Ability to execute productions that are more complex in nature in which judgment and initiative are required in resolving problems and making recommendations.
- Demonstrated proficiency with CAD software (Vectorworks, Vivien, AutoCAD, etc.)
- Demonstrated proficiency with industry standard project management software (Monday.com, Asana, etc.)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Three (3) years' project management experience, preferred.
- Ability to interpret floor plans and three-dimensional drawings.
- Vectorworks proficiency preferred.
- Generous time off with PTO, holidays and sick/personal days
- 401k with a contribution match
- Insurances; health, vision, dental and more
Skills Required
- Strong written and verbal communication skills
- Excellent project management skills
- Understanding of signal flow and technical troubleshooting
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills and ability to meet deadlines
- Strong analytical and critical thinking skills
- Understanding of basic electrical theory and principles
- Understanding of basic rigging standards and practices
- Strong supervisory and leadership skills
- Ability to prioritize tasks and delegate appropriately
- Proficiency with Microsoft Office Suite
- Ability to execute complex productions and resolve problems using judgment and initiative
- Proficiency with CAD software such as Vectorworks, Vivien, or AutoCAD
- Proficiency with project management software such as Monday.com or Asana
- Bachelor's degree in a related field or equivalent industry experience
- Three years of project management experience
- Ability to interpret floor plans and three-dimensional drawings
- Vectorworks proficiency
Pinnacle Live Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pinnacle Live and has not been reviewed or approved by Pinnacle Live.
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Healthcare Strength — Medical, dental, and vision coverage are complemented by company‑paid life/AD&D and short‑ and long‑term disability, plus access to an Employee Assistance Program. This breadth indicates a robust core health and protection offering for full‑time employees.
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Retirement Support — A 401(k) with a company match is included. The presence of an employer match supports longer‑term savings for eligible employees.
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Parental & Family Support — Paid parental leave is part of the package for full‑time staff. This provides dedicated time for new parents alongside the broader benefits suite.
Pinnacle Live Insights
What We Do
Pinnacle Live is an event experience company that is fundamentally changing the dynamics between premiere hotels, customers and partners to unleash the power of live events. We offer a new and modern approach that will create unforgettable human connections among our customers, our industry partners, our communities, and society at large.
