Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact.
As a Senior Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platforms, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.
Job responsibilities
- Administer, configure, and support enterprise batch scheduling platforms (CA-7, Control-M, and/or ZEKE) including calendars, workload definitions, dependencies, SLA management, and automation.
- Design and implement batch workload standards, governance, and operational controls (job naming, restart/recovery, notifications, and escalation).
- Build and maintain automation solutions using REXX and/or Python to streamline operations (e.g., dataset management, job orchestration, health checks, reporting, and runbook automation).
- Diagnose and resolve batch failures, performance bottlenecks, and scheduling conflicts; perform root-cause analysis and implement preventative improvements.
- Integrate scheduling and automation with enterprise tooling (monitoring/alerting, ticketing, change management, audit evidence capture).
- Drive mainframe modernization initiatives, including API enablement, workflow standardization, and automation-first operating practices.
- Apply AI-assisted approaches to improve productivity and reliability (e.g., log analysis, anomaly detection, runbook generation, code assistance), while ensuring outputs are validated and compliant with applicable controls.
- Create and maintain high-quality documentation: procedures, automation code, runbooks, architectural diagrams, and knowledge base articles.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate analysis of complex infrastructure signals and documentation of mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
- Drives thought leadership within the product line.
- Leads reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable and auditable, and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- 5+ years of experience in mainframe systems programming and/or mainframe operations engineering in an enterprise environment.
- Hands-on expertise with CA-7, Control-M, and/or ZEKE
- Strong coding/scripting skills in REXX and/or Python (with demonstrated automation deliverables).
- Strong troubleshooting skills across batch execution lifecycle (JCL errors, dataset/space issues, dependency problems, scheduling conflicts, restart/recovery).
- Working knowledge of core mainframe concepts such as JCL, JES, catalogs/datasets, SMP/E concepts, and operational controls.
- Experience with change management, incident/problem management, and on-call support in regulated/controlled environments.
- Excellent communication skills with the ability to translate complex technical issues into clear operational guidance.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Deep knowledge of cloud infrastructure and multiple cloud technologies (ability to operate in and migrate across public and private clouds)
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience in mainframe systems programming or mainframe operations engineering in an enterprise environment
- Hands-on expertise with CA-7, Control-M, and/or ZEKE
- Strong coding or scripting skills in REXX and/or Python, with demonstrated automation deliverables
- Strong troubleshooting skills across batch execution, including JCL errors, dataset and space issues, dependencies, scheduling conflicts, and restart/recovery
- Working knowledge of JCL, JES, catalogs/datasets, SMP/E concepts, and operational controls
- Experience with change management, incident/problem management, and on-call support in regulated or controlled environments
- Excellent communication skills for translating complex technical issues into clear operational guidance
- Ability to review and validate AI-assisted recommendations before implementation while ensuring resiliency, security, and auditability
- Deep knowledge of cloud infrastructure and multiple cloud technologies, including public and private clouds
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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