Build Your Career Where You Matter
Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.
Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:
- Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
- Work-Life Balance: Generous paid time off for rest, family, and self-care.
- Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
- Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
The Regional Operations Manager works with regional and branch leadership across assigned company locations to ensure compliance with established operational procedures, support corporate initiatives, and drive continued operational improvement. Areas of responsibility include, but are not limited to, operational development, process improvement, KPI performance, inventory management, margin enhancement, and safety. The ROM is also responsible for leading and supporting assigned projects and strategic initiatives focused on operational efficiency, field execution, and overall branch performance.
Essential Functions
Strategy to execution:
- Connect companywide Operations priorities with execution across assigned locations
- Partner with Regional Directors, District Directors, and General Managers to identify Lead-to-Cash gaps, set priorities, and coordinate resources
Process improvement:
- Develop and implement operating best practices that improve efficiency, productivity, service quality, and consistency
- Work with other ROMs and training resources to support local adoption
Assessments and KPIs:
- Conduct operational assessments, document improvement plans, and regularly review KPIs and branch performance with regional and local leaders
- Track actions to completion with accountable owners, target dates, and measurable outcomes
Inventory:
- Manage inventory performance with local leaders, inventory support teams, and Strategic Sourcing
- Review turnover and days inventory outstanding; address obsolete, slow-moving, and excess stock through approved transfers, returns, or disposition; and support reserve analysis with Finance
- Support physical inventory preparation, execution, reconciliation, discrepancy investigation, and corrective actions
Margin and cost control:
- Improve margin and control operating expenses through process efficiency, labor productivity, and purchasing discipline
- Review pricing and cost exceptions and coordinate corrections or authorized system updates with local teams and designated process and system owners
- Partner with Strategic Sourcing on supplier performance and material issues
Safety and material flow:
- Serve as an operating safety leader with the Safety team and local management
- Support inspections, training, corrective actions, equipment and facility upkeep, and appropriate operator training
- Improve material flow through receiving, storage, staging, handling, and shipping to increase accuracy and efficiency
Strategic initiatives and projects:
- Lead and support assigned initiatives, including Pre-Installation, Field Installation and Field Services, gross margin improvement, and other companywide operating programs
- Support relocations, facility improvements, equipment evaluation and implementation, ERP conversions, and technology rollouts with internal subject matter experts and local leaders
Leadership and travel:
- Provide hands-on coaching, training, and support to branch teams, driving accountability and change through regional and local leaders
- Provide temporary Operations Manager coverage when assigned
- Spend at least 50% of working time onsite at assigned locations, including overnight travel and extended stays as needed
- Perform other duties as assigned
Minimum Qualifications
- High School Diploma or Equivalent Education/experience required
- 2-4 years of operations related experience with direct supervision of staff required
- 5-10 years of experience in the commercial door and hardware or security integration industry required
- Experience using Comsense desired
Knowledge, Skills and Abilities
- Experience using Microsoft Office products required
- Excellent verbal and written communication and leadership skills
- Excellent organization and time management skills
- Critical thinking, problem solving, self-starter
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is regularly required to talk, hear, and see. The employee is frequently required to stand, walk, use hands to handle or feel objects, and reach with hands and arms. This role requires frequent lifting of items weighing 5–25 pounds and occasional lifting of up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position operates in both a professional office setting and a warehouse environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Occasional travel to project sites may be required. Warehouse conditions include proximity to forklifts and other heavy machinery and the use of various tools and hardware. Employees may be subject to frequent heavy lifting and exposure to variable weather conditions, including extreme heat and cold. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.
Equal Opportunity Employer
CBX Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We are a VEVRAA Federal Contractor and give priority referral to protected veterans. We are committed to taking affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities, and protected veterans.
Skills Required
- High school diploma or equivalent education/experience
- 2-4 years of operations-related experience with direct staff supervision
- 5-10 years of experience in the commercial door and hardware or security integration industry
- Experience using Microsoft Office products
- Excellent verbal and written communication skills
- Leadership, organization, time management, critical thinking, and problem-solving skills
- Experience using Comsense
What We Do
Cook & Boardman is a national provider of integrated access and security solutions for commercial and institutional properties. The company distributes doors, frames, hardware, electronic access-control equipment, and specialty building products, while also delivering systems integration for physical security, wireless networking, low-voltage cabling, audiovisual, and managed IT. It serves architects, contractors, developers, and facility owners across sectors including healthcare, education, government, hospitality, and industrial facilities.
