The Regional Operations Manager directly oversees the activities within the assigned operational services work team, ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance standards established by the company, by clients, and by regulatory authorities.
Compensation: $100,000 - $110,000 + Monthly Vehicle Stipend
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.
Responsibilities- Supervise the daily activities of operations team members.
- Set priorities for the team to ensure completion of tasks.
- Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
- Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
- Ensure work assignments and schedules meet department, facility, and contractual needs.
- Respond to client inquiries, requests, and concerns.
- Utilize company policies and guidelines to solve work problems.
- Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
- Meet with clients to ensure needs and expectations are being met.
- Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
- Achieve operational performance and functional service activities.
- Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
- Monitor and maintain appropriate staffing levels and daily schedules.
- Special projects and other duties as assigned.
Education:
- Bachelor’s degree or equivalent experience.
Experience:
- 5 plus years of experience.
Other:
- Ability to adjust work schedule as needed to support the operation.
- Ability to effectively lead a staff of direct reports.
- Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
- Basic understanding of computer programs, including Microsoft Office.
- Ability to work in a fast-paced work environment.
- Ability to resolve issues under tight timeframes and pressure.
- Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
- Excellent team building and planning skills.
- Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
Preferred Qualifications
- Janitorial or Warehouse Experience.
Working Environment and Travel Requirements
- Respond to emergencies at night and on weekends as needed.
- May be required to travel via automobile to meetings and work-related functions.
- Work environment may require extended time standing, walking, and lifting. May also be exposed to hazardous chemicals.
Skills Required
- Bachelor's degree or equivalent experience
- 5+ years of experience
- Ability to adjust work schedule as needed to support the operation
- Ability to effectively lead a staff of direct reports
- Ability to read and interpret safety rules, operating and procedural manuals, and handbooks
- Basic understanding of computer programs, including Microsoft Office
- Ability to work in a fast-paced environment
- Ability to resolve issues under tight timeframes and pressure
- Ability to prioritize assignments and multi-task within time constraints
- Excellent team building and planning skills
- Strong interpersonal skills; ability to develop productive business relationships and influence employees
- Janitorial or warehouse experience
ABM Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
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Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
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Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.
ABM Industries Insights
What We Do
Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.
