At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
This role owns the end-to-end operational performance of assigned routes and operational areas within the Black Sea region – Romania, Bulgaria and Greece – from onboarding partners and training drivers to monitoring quality, managing projects, and driving continuous improvement across markets. You’ll act as a key operational partner, ensuring high standards, strong relationships, and seamless cross‑functional collaboration.
About the Role
- Route & Partner Onboarding: Technically and operationally prepare bus partners for new route launches
- Route Management & Quality Control: Monitor assigned routes for punctuality, safety, quality, and additional services
- Standards & Optimization: Ensure continuous improvement of connections in line with FlixBus standards
- Driver Training & Partner Support: Train drivers and provide ongoing technical and operational support to bus partners
- Relationship Management: Build and maintain strong, positive relationships with bus partners and other stakeholders
- Project & Crisis Management: Lead complex operational projects and improvement initiatives from planning to implementation, ensuring clear ownership, stakeholder alignment and measurable results and implement action plans in crisis situations
- Reporting & Cross-functional Collaboration: Contribute specialized knowledge to global and local projects, conduct vehicle/driver inspections, and keep all stakeholders informed on results and next steps
- Operational Ownership & Delegation: Take ownership of assigned operational areas, independently manage day-to-day topics, and act as a reliable operational backup for the Senior Operations Manager
About You
- Bachelor’s degree or equivalent practical experience
- Minimum of 3 years of relevant experience and knowledge of bus operations, transportation processes, and partner management
- Fluency in English and Romanian is a must; Fluency in Bulgarian or Greek is a plus
- Strong analytical, problem-solving, and organizational skills
- High attention to detail and accuracy
- Ability to work independently and as a part of a team
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
NB: Please submit your resume in English!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
#LI-Hybrid
Skills Required
- Bachelor's degree or equivalent practical experience
- Minimum of 3 years relevant experience in bus operations, transportation processes, and partner management
- Fluency in English and Romanian
- Fluency in Bulgarian or Greek
- Strong analytical, problem-solving, and organizational skills
- High attention to detail and accuracy
- Ability to work independently and as part of a team
- Resume submitted in English
What We Do
Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes. Check out https://flix.careers/ to see how you can join our team. For our legal imprint click here: https://global.flixbus.com/legal-notice
