Regional Manager

Posted Yesterday
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Chicago, IL, USA
In-Office
96K-122K Annually
Senior level
Insurance
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.
The Role
Lead regional operations to drive profitable growth through client acquisition and retention, implement annual business plans, manage talent and financial controls, oversee property & casualty staff, ensure quality and customer satisfaction, hire and develop colleagues, and facilitate communication across stakeholders. Travel as required.
Summary Generated by Built In

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Regional Manager

PRIMARY PURPOSE:  To create profitable growth by acquiring and maintaining new and existing client relationships and increasing market presence by utilizing superior, innovative and personalized service.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Develops and implements annual business plans and delivers profitable growth of the business’ operating revenues and earnings budget utilizing Sedgwick’s business processes.
  • Generates and establishes talent, management, and financial control plans to secure successful execution of a regions performance.
  • Oversees activities of assigned property and casualty staff to ensure efficient operation of branch.
  • Facilitates communication between internal and external customers.
  • Monitors work product for validity and accuracy to ensure it is delivered technically and grammatically correct to the intended audience.
  • Creates and maintains an environment of customer and colleague satisfaction.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

SUPERVISORY RESPONSIBILITIES

  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
  • Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred.

Experience
Eight (8) years of related experience or equivalent combination of education and experience, including but not limited to technical multi-lines insurance claims adjusting and people leadership experience.

Skills & Knowledge

  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership/management/motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

  • Ability to stand and/or walk for long periods of time
  • Ability to kneel, squat or bend
  • Ability to work outdoors in hot and/or cold weather conditions.
  • Ability to climb, crawl, stoop, kneel, reaching/working overhead
  • Ability to lift/carry up to 50 pounds and to push/pull up to 100 pounds
  • Ability to drive up to 4 hours per day
  • Must have continual use of manual dexterity

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $96k-$122k bonus eligible. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. We are always accepting applications.  

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Skills Required

  • Eight (8) years of related experience or equivalent combination of education and experience
  • Technical multi-lines insurance claims adjusting experience
  • People leadership/management experience (interviewing, hiring, performance development)
  • Bachelor's degree from an accredited college or university
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership, management and motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal and negotiation skills
  • Ability to work in a team environment and meet or exceed performance competencies
  • Ability and willingness to travel as required (regional travel)
  • Ability to drive up to 4 hours per day
  • Ability to stand and/or walk for long periods, kneel, squat, bend, climb, crawl, stoop, reach/ work overhead
  • Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
  • Continual use of manual dexterity; adequate hearing, vision, and speech

Sedgwick Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.

  • Leave & Time Off Breadth Leave is positioned as a standout part of the package, with generous PTO levels cited (including multi-week starting allotments and higher accrual with tenure). Time-off and flexibility are often framed as meaningful offsets when evaluating the overall rewards mix.
  • Healthcare Strength Healthcare coverage is described as broad, spanning medical, dental, vision, disability/life, and mental-health offerings, with additional wellness and telemedicine-style services. The health suite is frequently characterized as solid, even when not viewed as best-in-class by everyone.
  • Retirement Support Retirement benefits include a 401(k) with employer matching and are grouped with other financial supports like HSA/FSA options. The match is viewed as a helpful baseline benefit, though generally not positioned as unusually rich.

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The Company
HQ: Memphis, TN
31,000 Employees
Year Founded: 1969

What We Do

From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.

Why Work With Us

We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.

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