Role Summary:
The Regional Manager will be responsible for overseeing all daily operations within the region, coordinating between sales, technical, customer service, and administrative teams. This role ensures adherence to the company's policies, achieves regional growth objectives, and reports to National HQ.
Responsibilities:
● Lead daily operations across the
region, overseeing sales, technical, customer support, and office functions.
● Coordinate team efforts to ensure
alignment with regional goals and company policies.
● Drive regional sales growth, working
closely with the Sales Manager and Marketing team to identify new
opportunities.
● Manage the training, and performance
of regional staff.
● Ensure customer satisfaction and
resolution of escalated issues.
● Ensure efficient allocation and
utilization of resources, including vehicles and equipment.
● Serve as the primary liaison between
the region and National HQ, providing regular reports on operational
performance and challenges.
● Ensure all operations comply with company policies and legal
regulations.
KPIs:
● Regional sales growth compared to
previous quarters.
● Customer satisfaction rating across
services delivered.
● Operational cost-efficiency within
the allocated regional budget.
● Team performance, including productivity, adherence to
policies, and overall engagement.
Requirements
Skills Required
- Bachelor of Science degree or HND in any field
- 5–8 years of experience as a Regional Manager
What We Do
ACR Global, the brand name of Afconrecruit Ltd, is a consulting firm that helps African businesses grow through business ecosystems, organizational structures, recruitment, outsourcing, and team-performance optimization. It connects African organizations with international markets and opportunities, while supporting franchise expansion, mergers, acquisitions, talent development, and trade. The company began as a recruitment firm and has evolved into a broader African economic-development and business-growth partner.
