At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. That’s why we pledge to support and empower our people to make a positive impact while working together with our business to enable change. Working with the IS Leader – APAC, this senior leadership role will see you guide enterprise-aligned IS&T service delivery across assigned GHD region/s, translating GHD’s B.O.L.D. priorities, enterprise service models, standards and technology-enabled ways of working into consistent, resilient and high-value regional outcomes.
The role reflects a deliberate shift from regionally focused service management to an enterprise-enabled, standards-led and technology-enabled leadership model. It balances regional stakeholder needs with One GHD outcomes, ensuring local execution supports enterprise consistency, service resilience, governance discipline, trusted operational data and scalable service improvement.
We’ll empower you with the right technology, training and support as you bring ideas and service improvements to life. Together with your colleagues, clients and partners, you’ll make an impact that is felt by all. You will be responsible for:
Guiding consistent, reliable and customer-focused IS&T service delivery across a complex, distributed regional environment supporting large user communities, aligned to GHD IS&T policies, standards, controls and ways of working
- Translating enterprise priorities, service portfolio direction and business needs into practical regional service plans, team expectations, adoption priorities and measurable service outcomes
- Developing strong partnerships with regional and national executives, service owners, platform teams, vendors and stakeholders to strengthen One GHD service alignment
- Supporting service maturity through standardised processes, trusted operational data, embedded governance, continuous improvement and technology-enabled ways of working
- Leading, coaching and developing distributed service teams to build capability, shared accountability, succession depth and adaptable ways of working
What you will bring to the team:
- Master’s or bachelor’s degree in business, Computer Science, Information Technology or a related discipline.
- Significant senior experience in IT Service Management, service delivery, operational leadership or related IS&T leadership roles within large, complex and distributed environments
- Demonstrated experience supporting service delivery teams across multiple locations or regions, including performance management, capability development, workforce planning and succession depth
- Strong enterprise leadership, systems thinking and ability to convert strategic priorities into clear regional execution plans and measurable service improvements
- Well-developed stakeholder engagement, executive communication and influencing skills, with experience working across regions, functions, vendors and matrixed teams
- Strong service governance, operational discipline and commercial judgement, with experience coordinating incidents, managing vendors, budgets, service quality and value outcomes
Interested? Apply now and bring your commitment to a role where your leadership, ideas and service outcomes can help enable change across GHD. Our pledge to you: Join GHD.
Applications close Friday 28th August 2026.
Contact Kate Chamberlain
T +61 8 6222 8403
GHD is an equal opportunity employer, and we want everyone to be able to fully participate in our recruitment process. We value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.
We respectfully ask that no agency resumes be presented at this stage.
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About UsCome together and make a meaningful impact.At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.
That’s the #PowerOfCommitment
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents.
The Power of Commitment is our brand promise. It’s what makes us different. We are bound to our stated vision and determination to address humanity’s most urgent needs: to make water, energy and urbanisation sustainable for generations to come.
Skills Required
- Bachelor's or Master's degree in Business, Computer Science, Information Technology or related discipline
- Significant senior experience in IT Service Management, service delivery or IS&T leadership in large, distributed environments
- Experience supporting service delivery teams across multiple locations or regions, including performance management and workforce planning
- Proven enterprise leadership and systems thinking; ability to convert strategic priorities into regional execution plans and measurable improvements
- Strong stakeholder engagement, executive communication and influencing skills across regions, functions, vendors and matrix teams
- Experience with service governance, operational discipline, incident coordination, vendor management, budgets and service quality/value outcomes
- Experience leading, coaching and developing distributed service teams, succession planning and capability building
What We Do
GHD recognises and understands the world is constantly changing. We are committed to solving the world’s biggest challenges in the areas of water, energy and urbanisation. We are a global professional services company that leads through engineering, construction and architectural expertise. Our forward-looking, innovative approaches connect and sustain communities around the world. Delivering extraordinary social and economic outcomes, we are focused on building lasting relationships with our partners and clients. Established in 1928, we remain wholly owned by our people. We are 10,000+ diverse and skilled individuals connected by over 200 offices, across five continents – Asia, Australia, Europe, North and South America, and the Pacific region.
