Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for pets, people and the planet. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life, making an impact for Pets, People and the Planet!
An exciting opportunity for a proven multi-site retail leader who lives and breathes retail, thrives on developing people, and is ready to take the next step in their leadership career.
As Regional Manager, you'll provide strategic leadership and operational support across your portfolio of stores, ensuring everyone is equipped to deliver exceptional customer service, strong commercial results, and the highest standards of pet care. You will be a visible and influential leader, partnering closely with Store Managers to inspire performance, develop talent, and build a culture where people and pets thrive.
The Role in Action
Lead, coach and inspire Store Managers and their teams to achieve sales targets, KPIs and operational excellence
Drive a customer-first culture focused on delivering world-class service
Regularly visit stores, providing coaching, feedback and support to ensure ongoing success
Partner with Store Managers to identify development opportunities and promote training initiatives
Support recruitment activities across your region and help attract talent
Coach and mentor emerging leaders, building capability and succession pipelines
Support inventory, stocktake, margin management and loss prevention activities
Analyse competitor activity, product ranges and market opportunities to support business growth
Prepare monthly reporting and contribute to new store business cases where required
Champion a strong safety culture, ensuring the wellbeing of team members, customers and pets
The Skills That Set You Apart
Proven experience managing multiple retail sites
A strong track record of delivering sales growth and operational excellence across a region
Exceptional people leadership and coaching capability
Demonstrated success in building high-performing teams and developing future leaders
Strong commercial and financial acumen
Experience achieving and exceeding sales and profitability targets
Outstanding communication and stakeholder management skills
A flexible, adaptable approach in a fast-paced retail environment
A proactive commitment to workplace safety and team wellbeing
A genuine passion for representing the Petstock brand and commitment to animal care
If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!
Follow us on LinkedIn to keep up to date on life across our various brands - http://www.linkedin.com/company/petstock
In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
Skills Required
- Proven experience managing multiple retail sites
- Track record of delivering sales growth and operational excellence across a region
- Exceptional people leadership and coaching capability
- Demonstrated success building high-performing teams and developing future leaders
- Strong commercial and financial acumen
- Experience achieving and exceeding sales and profitability targets
- Outstanding communication and stakeholder management skills
- Flexible, adaptable approach in a fast-paced retail environment
- Proactive commitment to workplace safety and team wellbeing
- Genuine passion for the brand and commitment to animal care
What We Do
Petstock is an Australian-owned pet retailer that provides a wide range of pet food, supplies, and services, including grooming and veterinary care, with a focus on animal welfare and family values.
