Regional Manager Strategic Accounts - East

Regional Manager of Strategic Accounts

The Regional Manager is responsible for building and maintaining relationships with many of the largest Strategic Accounts in the sales organization. The Regional Manager must have a strong understanding of the Real Estate industry and marketing strategies employed by top Real Estate Companies. This role will be responsible for helping lead the vision and strategy for developing best-in-class sales and service for Realtor.com’s Strategic level clients and managing prospective teams. This includes creating a safe and fun culture to promote employee morale and engagement. The Regional Manager is also expected to identify improvement opportunities in our processes, reporting, metrics, products, and sales scripting. The candidate selected will be required to use his/her knowledge and skills to grow and scale our Teams, with an emphasis on Revenue results from our New Upsell and Renewal Sales. 

The role will partner with the Director of Strategic Accounts and other stakeholders in Product, Success, Go-To-Market, Revenue Operations, Finance, Analytics, etc. to design and tactically execute strategies to reach company objectives.

Duties & Responsibilities: 

• Manage a portfolio of many of Realtor.com’s largest subscription customers to achieve monthly sales goals.
• Maintain existing relationships and generate revenue by upselling new and existing products to RDC customers.
• Generate and continuously identify new Strategic-level relationships by selling emergent products and solutions to prospective customers.
• Collaborate with Sales Ops and Sales Leadership to develop customer profiles and sales strategies.
• Serve as the main point of contact and solutions expert for strategic customers with complex and developing needs.
• Own the renewal process for customers in the Strategic Accounts Manager’s book of business.
• Drives alignment/consistency/cohesiveness to achieve department & company goals.
• Grows and leads an innovative, creative and fun environment where employees strive to deliver world-class customer experiences.
• Effectively guide and lead the workforce by establishing goals, directing their work, providing insights and developing their skills.
• Responsible for the achievement of overall goals with a focus on KPIs and metrics including dials, utilization, successful activities, and closes while continuously improving the quality of services provided to our Strategic Clients.
• Partner and communicate with other departments to identify areas of opportunity, improve use of technology and develop solutions to improve efficiency, quality, culture and overall performance. 
• Works with leadership teams to develop and optimize strategies in an ever-changing environment.
• Business Travel expected 50% or more of the time. Travel will be required in this role, to meet face to face with some of the top Strategic Companies either at their offices or at Trade Shows.

What We Like to See / Measures of Success: 

• Minimum of 5 years relevant experience in a high-performance sales environment
• Experience successfully performing in a remote/virtual environment
• Experience tracking, measuring and being accountable to defined KPI's
• Ability to work effectively, both independently and in a team environment
• Ability to work and influence decisions functionally and within Sr. leadership
• Ability to exercise independent judgment and discretion in performing duties
• Ability to be a self-starter and utilize proactive approach to achieve results 
• Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures
• Excellent problem solving and troubleshooting skills
• Flexible schedule and strong sense of urgency
• Exceptional communication skills, both verbal and written
• Knowledge of, and or previous experience with Microsoft office, & Gsuite (Gmail, google calendar, docs etc.)

Working Conditions: 

• The position requires prolonged standing, sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

About realtor.com

At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.

We’ve got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.  

Let’s make a difference, together. For Real.

Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.