Regional Legal Operations Lead

Posted 6 Days Ago
Be an Early Applicant
6 Locations
In-Office
110K-231K Annually
Senior level
Information Technology • Legal Tech • Analytics
The Role
Lead execution of Legal Operations across North America by implementing processes, systems, and legal technology (CLM, e-billing, matter management). Drive adoption, track performance metrics, improve service delivery models, and collaborate across a matrixed organization to align global strategy with regional needs.
Summary Generated by Built In

Are you ready to shape and deliver Legal Operations at scale across North America?

Do you enjoy driving operational improvements, influencing stakeholders, and turning strategy into measurable outcomes?

About the Role

LexisNexis is seeking a Regional Legal Operations Lead to drive the execution of the Legal Operations model across North America. This role focuses on delivering global initiatives within the region while ensuring alignment with local business needs. You will collaborate across teams to improve processes, implement technology, and deliver measurable operational outcomes through expertise and influence.

Responsibilities

  • Execute the Legal Operations roadmap across North America, aligning global priorities with regional needs

  • Act as a subject-matter expert on legal operations processes, service delivery models, and legal technology

  • Design and implement systems, processes, and workflows including intake, triage, and matter management

  • Lead the rollout and adoption of legal technology tools such as CLM, e-billing, workflow, and reporting solutions

  • Track performance metrics and translate insights into actionable improvements

  • Support continuous improvement of service delivery models and operational frameworks

  • Collaborate across a matrixed environment to influence stakeholders and drive execution

  • Bridge global Legal Operations strategy with regional delivery and feedback

Requirements

  • Experience in Legal Operations, business operations, consulting, or a related field with a focus on implementation and delivery

  • Strong program execution and project management capabilities

  • Ability to work cross-functionally and influence stakeholders in a matrixed environment

  • Strong analytical and problem-solving skills with the ability to translate insights into outcomes

  • Experience driving adoption, change, and operational improvement through collaboration and expertise

  • Experience in a technology, information services, software, data, analytics, AI, or SaaS environment

  • Familiarity with commercial legal workflows and related operational areas such as privacy, compliance, or risk management

  • Hands-on experience with legal operations platforms including CLM, e-billing, matter management, workflow automation, reporting, and AI tools

Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern
Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York, the base pay range is $126,900 - $211,500.If performed in New York City, the base pay range is $138,400 - $230,700.If performed in Rochester, NY, the base pay range is $115,400 - $192,300.If performed in Ohio, the base pay range is $109,500 - $182,700. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • Experience in Legal Operations, business operations, consulting, or related field with focus on implementation and delivery.
  • Program execution and project management capabilities.
  • Ability to work cross-functionally and influence stakeholders in a matrixed environment.
  • Strong analytical and problem-solving skills with ability to translate insights into outcomes.
  • Experience driving adoption, change, and operational improvement.
  • Experience in a technology, information services, software, data, analytics, AI, or SaaS environment.
  • Familiarity with commercial legal workflows and related areas such as privacy, compliance, or risk management.
  • Hands-on experience with legal operations platforms including CLM, e-billing, matter management, workflow automation, reporting, and AI tools.

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

RELX Insights

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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