- Oversee the recruitment, training, coaching, assessing and development of portfolio management team leaders, portfolio managers and analysts within the division.
- Maintain an organization where PMs are empowered and highly engaged in delivering credit solutions to our clients and achieve strong collaboration among the coverage teams in the division.
- Approve credit requests based on delegated approval authority granted providing critical views on credit requests including new business, amendments, and restructures.
- Assess credit issues, performance and industry trends, appropriateness of structural terms and conditions, compliance with policy and underwriting guidelines and provide recommendations to improve structure and mitigate risks.
- Improve workflows, optimize resourcing, and build out an environment that supports the achievement of the division’s goals and budget.
- Design and implement new policies, procedures, strategies and process changes.
- Lead corporate initiatives related to model development, credit process improvements and/or stress testing.
- Build a strong control and early warning environment with timely periodic portfolio and Financial Reviews, ratings assessments, collateral monitoring, tickler reporting, and regulatory compliance to maintain portfolio quality.
- Achieve satisfactory or better ratings from credit review and compliance and meet compliance targets for annual reviews, risk ratings, and covenant compliance monitoring.
- Liaise with portfolio management team Leader, credit risk and workout colleagues on deteriorating credits. Partner with product and operations units to proactively manage issues so that revenue opportunities are maximized and customer satisfaction is maintained.
- Requirements:
- 15+ plus years Commercial Banking experience with sole bank, agented and club deal Commercial Banking transactions
- Balanced approach to enable focus on both business unit goals and risk management objectives
- Strong understanding of general credit and risk principles, mitigants, and banking policies and procedures
- Skilled at developing and implementing both strategic and tactical solutions in support of portfolio administration and business unit goals and objectives
- Able to multi task and function under pressure to meet deadlines
- Strong written and verbal communication and negotiation skills
- Flexible change agent able to lead both process and organizational changes
- Skilled at developing and executing on strategic solutions and systems in support of Portfolio Administration and business unit goals and objectives
- Experience with direct reports who are managers
- BA/BS degree, and/or MBA preferably in Finance, Business Administration or AccountingHours & Work ScheduleHours: 40+Work Schedule: Monday - FridayPay Transparency
The salary range for this position is $266,000 - $323,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, relevant skills, and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
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Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
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Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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