In Operations, we engage and collaborate with businesses and functions to design and deliver value added services and solutions that provide peace of mind and ease the way of doing business even in a challenging environment.
The Regional Head of Operations Americas represents the Operations function in the region. This role ensures oversight and seamless coordination of operational activities, compliance with internal policies and standards, and delivery of high-quality services to support business objectives across the region.
Job Summary
The Regional Head of Operations represents the Operations function in the Americas region and ensures oversight on all Operations activities. The scope of responsibility encompasses procurement, real estate projects, travel, governance of third parties, and business continuity. He/She supports local Operations (Head of Operations, General Services) in all Operations activities that are undertaken locally, with the support of the Global Functional Units (Procurement, Real Estate and General Services, Travel Operations, Operations Governance and Business Resilience)
ResponsibilitiesKey Duties and Responsibilities
Procurement and Vendor Management
Support local entities in P2P Operations (Orders Management), in line with Group standards
Ensure adherence with the Procurement Management Standard in the region
Real Estate & General Services
Support local real estate projects driven by the Group Real Estate team especially with regards to stakeholders management in the region and changement management activities
Oversee General Services activities, incl. financial management (e.g., budgeting, forecasting, etc.) and physical security standards implementation, in line with the Physical Security Management Standard
Oversee the implementation of Group sustainability standards (e.g., non-use of plastic charter) and the corresponding sustainability reporting
Travel Operations
Monitor travels to risky countries in collaboration with Travel Operations
Ensure oversight on T&E policy adherence in the region
Operations Governance
Ensure oversight on TPRM in region, namely adherence with Third Party Risk Management and Information Governance standards
Ensure oversight on Information Governance standards in region
Provide support on local governance matters where needed
Business Continuity Management
Oversee the Business Continuity planning in region, incl. the Business Impact Analysis (BIA) campaign driven by the Group Business Resilience team and the local Business Continuity Plans (BCP)
Support to local training & exercising of incident management to ensure business continuity and employee safety
Monitor and support local incident management
Ensure adherence with the Business Continuity Management Standard in the region
Financial planning
Oversee the local Operations budgets and ensure financial discipline in this domain
Required experience & competencies
15+ years of experience in operations, procurement, or facilities management in a regional or global environment
Understanding of operations governance and regulations in the region
Service excellence mindset
Excellent communication and interpersonal abilities
Knowledge of business continuity planning and office security best practices
Experience in budget oversight and financial management
Ability to manage multiple priorities in a complex environment
Required Education
Master degree in Business Administration, Operations Management, or related field.
Relocation assistance within the U.S. is available for this position. Candidates must have valid authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Hybrid Work Policy:
SCOR is committed to an “in-office” culture where people can collaborate, exchange ideas, and establish stronger working relationships while ll providing flexibility. To support employee work-life balance and increase opportunities for employees to excel every day, SCOR operates with a hybrid working arrangement. SCOR employees work 3 days per week in an office with the flexibility to work 2 days per week remotely.
At SCOR, we CARE about clients, people, and societies, and we are committed to placing them at the center of everything we do. Providing great benefit choices to you and your family is just one of the ways we support the physical, financial, and emotional well-being of the people who make our company successful – you.
Benefits We Offer
• Medical, vision, and dental coverage
• 401(k) Plan with a competitive match
• Company-funded Defined Contribution Retirement Program
• Life and AD&D insurance
• Long- and Short-Term Disability
• Flexible Parental Leave
• Unlimited Sick Days
• Volunteer Time
• Summer Fridays
• Learning & Development Resources
• Personal Wellness Tools and Rewards
• Competitively priced gym memberships from a large nationwide network of gym brands and local fitness studios
• And More!
Pay Range for roles performed: $203,000 - $273,000 base salary per year. Actual salaries may vary based on various factors including but not limited to location, experience, role and performance. The range listed is just one component of SCOR's total compensation
package for employees. Other rewards may include annual bonuses, short- and long term incentives. In addition, we provide a variety of benefits to employees, including health insurance
coverage, life and disability insurance, a retirement saving plan, paid holidays and paid time off.
About UsAs a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.
Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.
As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.
SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
What We Do
SCOR, one of the world’s largest reinsurers, serves more than 5,000 clients worldwide, providing a diversified and innovative range of solutions to control and manage risk. SCOR delivers advanced financial solutions, analytics and services across all dimensions of risk in Life & Health, Property & Casualty, and Investments. Reinsurance lies at the intersection of technical expertise and scientific progress. Models, data, and pricing and reserving tools are essential, yet they are never sufficient on their own. Sound risk decisions require expert judgment, experience and perspective. This is what we call the Art and Science of Risk. Reinsurance is a knowledge industry, where expertise grows through accumulation, transmission and practice. Across the Group, 3,600 experts based in more than 35 offices worldwide contribute to this collective intelligence. Actuaries, underwriters, risk management specialists, and Tech & Data experts transform data into insight, explore extreme scenarios, define the boundaries of insurability and help anticipate emerging risks. Together, they strengthen the resilience of SCOR, our clients and the societies we serve. This expertise is built through shared experience,continuous questioning and collective reflection. Like artists, we belong to schools of thought, learning first to observe, then to replicate, and ultimately to innovate. This ongoing transmission of knowledge enables SCOR to develop a distinctive approach, combining rigor, creativity and long-term vision in the service of risk mastery. This shared commitment underpins SCOR’s role as a global reinsurer. By turning risk into resilience and sustainable value, our collective of experts acts with responsibility and purpose. Together, we help protect the future, and shape it, for our clients, for society and for generations to come.
