Regional Director of Operations- Senior Living

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Charlotte, NC, USA
In-Office
105K-130K Annually
HR Tech • Information Technology • Consulting
The Role

Start a New Career with Twenty20 Management as a Regional Operations Manager!
At Twenty20 Management, we are dedicated to fostering thriving senior living communities through strong leadership, operational excellence, and a deep commitment to quality care. Join our team and make a meaningful impact by supporting and guiding multiple communities to success while ensuring residents receive the highest level of service and care.
Why Choose Twenty20 Management?

  • Supportive and collaborative leadership team
  • Strong emphasis on compassionate, high-quality care
  • Opportunities for career growth and professional development
  • Competitive salary and benefits package

Salary Range: $105,000 - $130,000/year + benefits (Credit for experience will be given)
How You Will Make an Impact:
As a Regional Director of Operations, you will play a critical role in overseeing the operational success of multiple senior living communities across Georgia, South Carolina, and North Carolina. You will be responsible for ensuring compliance with state and federal regulations, driving financial and operational efficiency, and fostering a culture of care and accountability within each community.
 The ideal candidate will have a strong background in Independent Living (IL) while also possessing experience in Assisted Living (AL) and Memory Care (MC) to effectively manage a balanced portfolio of at least five communities.
Key Responsibilities:

  • Provide operational oversight for multiple Independent Living, Assisted Living, and Memory Care communities
  • Lead and support Executive Directors and community leadership teams in achieving operational excellence
  • Ensure communities adhere to budgetary guidelines and meet financial goals
  • Drive census growth and policy improvements to enhance overall community performance
  • Conduct mock surveys and prepare communities for regulatory compliance
  • Represent Twenty20 Management at community engagement events
  • Foster a positive, results-driven culture while holding leadership teams accountable


Schedule & Travel Requirements:

  • Regular travel to multiple sites across GA, SC, and NC
  • On-call availability for urgent operational matters
  • Standard weekday schedule with flexibility for community needs


Qualifications & Skills Required:

  • Experience in Independent Living is essential, with a strong understanding of the senior living landscape
  • Assisted Living & Memory Care experience required to support a diverse portfolio
  • Proven ability to lead teams, develop talent, and drive operational success
  • Strong financial acumen, including budgeting, P&L management, and occupancy forecasting
  • Exceptional problem-solving, communication, and organizational skills
  • Ability to balance regulatory compliance with a customer-focused approach
  • 3 years of experience in multi-site leadership required
  • 5 years of experience in a leadership role focused on operations 


Benefits Available:

  • Comprehensive health benefits (medical, dental, vision)
  • Paid time off and holidays
  • Tuition reimbursement for professional development
  • Employee assistance programs
  • Opportunities for career growth within Twenty20 Management

This is an exciting opportunity for an experienced leader who is passionate about senior living and operational excellence. If you’re ready to take the next step in your career and make a lasting impact across multiple communities, we’d love to hear from you!
Twenty20 Management is an equal employment opportunity/affirmative action & veteran friendly employer.

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The Company
HQ: Minneapolis, Minnesota
62 Employees
Year Founded: 2015

What We Do

Procare HR offers complete HR solutions for care providers. HR Strategy Not sure how HR can help you reach your goals? We do! Our experts offer performance management, compensation planning, employee engagement and retention strategies, and more to help you reach your goals. Proactive HR Advice Our experts review data to make sure we catch something before there is a problem. We also offer employee training, HR policies and procedures, workforce planning, and risk mitigation advice. Responsive Dedicated HR Professionals Through workers’ compensation claims, OSHA investigations, terminations, layoffs, ACA penalties, and more, if something happens your dedicated HR team will guide you through the process

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